Front Desk Confidential Administrative Assistant

Welcome to the State of New York, where we are committed to creating a better future for all of our residents. We are currently seeking a Front Desk Confidential Administrative Assistant to join our team and provide essential support to our department. This role is ideal for a detail-oriented, organized, and professional individual who is dedicated to providing excellent customer service. If you have the necessary qualifications and a passion for making a positive impact, we invite you to apply and become a valued member of our team.

1. Greet and welcome visitors to the State of New York with a friendly and professional demeanor.
2. Serve as the first point of contact for all inquiries and requests, both in person and over the phone.
3. Maintain a neat and organized front desk area, ensuring a positive and welcoming environment for all visitors.
4. Provide administrative support to department staff, including scheduling appointments, managing calendars, and handling correspondence.
5. Maintain confidentiality and handle sensitive information with the utmost discretion.
6. Assist with special projects and events as needed.
7. Respond to and resolve customer complaints and concerns in a timely and effective manner.
8. Collaborate with other administrative assistants to ensure smooth and efficient functioning of the department.
9. Keep track of office supplies and place orders when needed.
10. Maintain accurate records and files, both physical and electronic.
11. Communicate effectively and professionally with all levels of staff and external stakeholders.
12. Stay up-to-date on department policies and procedures to provide accurate and helpful information to visitors.
13. Continuously strive to improve customer service and processes to enhance the overall experience for visitors.
14. Adhere to all state and federal laws and regulations regarding confidentiality and privacy.
15. Any other duties as assigned by department management.

According to JobzMall, the average salary range for a Front Desk Confidential Administrative Assistant in New York, NY, USA is $40,000-$60,000 per year. This can vary depending on the specific company, industry, and level of experience. Some higher-paying positions in this role may offer salaries up to $80,000 or more.

New York is a state in the northeastern U.S., known for New York City and towering Niagara Falls. NYC’s island of Manhattan is home to the Empire State Building, Times Square and Central Park. The Brooklyn Bridge connects Manhattan with the borough of Brooklyn. The iconic Statue of Liberty stands in New York Harbor. To the east, Long Island has beaches, the Montauk Lighthouse, the ritzy Hamptons and Fire Island.