Human Services Casework Manager

Welcome to the State of Illinois Human Services Department, where our mission is to improve the lives of individuals and families in need through compassionate and effective support services. We are currently seeking a highly qualified and dedicated individual to join our team as a Human Services Casework Manager.As a Human Services Casework Manager, you will have the opportunity to lead a team of caseworkers in providing vital assistance to vulnerable populations across the state. Your expertise and leadership will play a crucial role in ensuring that our clients receive the best possible care and support.To excel in this role, you must possess a strong understanding of social service programs and policies, as well as the ability to effectively manage a team and navigate complex and sensitive situations. If you are passionate about making a positive impact in the lives of others and have the necessary qualifications, we invite you to apply for this rewarding position.

1. Lead and manage a team of caseworkers to provide effective and compassionate support services to vulnerable populations in the state of Illinois.
2. Oversee the day-to-day operations of the casework team, including delegating tasks, setting goals, and monitoring progress.
3. Develop and implement strategies to improve the delivery of services and ensure that client needs are met in a timely and efficient manner.
4. Stay current on social service programs and policies to ensure compliance and provide guidance to the team.
5. Collaborate with other departments and community organizations to enhance and expand the services offered by the Human Services Department.
6. Conduct regular performance evaluations and provide coaching and feedback to caseworkers to ensure high-quality service delivery.
7. Handle complex and sensitive cases by providing guidance and support to caseworkers and making appropriate decisions.
8. Ensure that all client records and data are accurately maintained and confidentially handled in accordance with department policies.
9. Develop and maintain relationships with clients, community partners, and other stakeholders to promote the department's mission and goals.
10. Participate in relevant meetings, trainings, and conferences to stay informed about best practices and trends in social services and apply them to the department's work.

According to JobzMall, the average salary range for a Human Services Casework Manager in Chicago, IL, USA is $51,000-$70,000 per year. However, this may vary depending on factors such as years of experience, education level, and specific job responsibilities.

Illinois is a midwestern state bordering Indiana in the east and the Mississippi River in the west. Nicknamed "the Prairie State," it's marked by farmland, forests, rolling hills and wetlands. Chicago, one of the largest cities in the U.S, is in the northeast on the shores of Lake Michigan. It’s famous for its skyscrapers, such as sleek, 1,451-ft. Willis Tower and the neo-Gothic Tribune Tower.