UNEMPLOYMENT INSURANCE SPECIALIST I - OAHU

Are you passionate about helping individuals navigate the often complex world of unemployment insurance? Do you have a strong understanding of state and federal laws related to unemployment benefits? If so, we have an exciting opportunity for you to join our team as an Unemployment Insurance Specialist I on the beautiful island of Oahu. In this role, you will play a vital role in assisting individuals who have lost their jobs and are seeking financial support. Your expertise and compassionate approach will make a difference in the lives of those facing unemployment. Join us and become an integral part of the State of Hawaii's efforts to support our community during these challenging times.

1. Serve as the primary point of contact for individuals seeking assistance with unemployment insurance benefits.
2. Provide accurate and up-to-date information on state and federal laws and regulations pertaining to unemployment benefits.
3. Guide individuals through the application process for unemployment benefits, ensuring all necessary documentation is completed and submitted.
4. Conduct thorough interviews with applicants to gather all necessary information and assess eligibility for benefits.
5. Review and analyze complex unemployment insurance claims to determine eligibility and make appropriate decisions.
6. Communicate with applicants and employers to gather additional information and resolve any discrepancies.
7. Maintain accurate records and documentation of all interactions and decisions related to unemployment insurance claims.
8. Stay updated on changes to state and federal laws and regulations related to unemployment benefits and ensure compliance.
9. Provide excellent customer service and support to individuals seeking unemployment insurance benefits.
10. Collaborate with other team members to ensure timely and efficient processing of claims.
11. Participate in training and development opportunities to improve knowledge and skills related to unemployment insurance.
12. Contribute to the development and implementation of new processes and procedures to improve the overall efficiency and effectiveness of the unemployment insurance program.
13. Represent the organization in a professional and positive manner when interacting with individuals, employers, and other stakeholders.
14. Maintain confidentiality and handle sensitive information with discretion.
15. Other duties as assigned by supervisor.

According to JobzMall, the average salary range for a UNEMPLOYMENT INSURANCE SPECIALIST I - OAHU in O‘ahu, Hawaii, USA is $35,318 - $52,977 per year. This range can vary depending on factors such as experience, qualifications, and location within O‘ahu.

Hawaii, a U.S. state, is an isolated volcanic archipelago in the Central Pacific. Its islands are renowned for their rugged landscapes of cliffs, waterfalls, tropical foliage and beaches with gold, red, black and even green sands. Of the 6 main islands, Oahu has Hawaii’s biggest city and capital, Honolulu, home to crescent Waikiki Beach and Pearl Harbor's WWII memorials.