State of Hawaii

UNEMPLOYMENT INSURANCE ASSISTANT III OAHU

State of Hawaii

O‘ahu, Hawaii, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the State of Hawaii's Unemployment Insurance team! We are currently seeking a highly motivated and organized individual to join our team as an Unemployment Insurance Assistant III on the beautiful island of Oahu. As an important member of our team, you will play a crucial role in providing support to individuals who are seeking unemployment benefits. We are looking for someone with strong communication skills, a customer-focused mindset, and a passion for helping others. If you have a high attention to detail and the ability to work efficiently in a fast-paced environment, we invite you to apply for this rewarding position.

  1. Provide support to individuals seeking unemployment benefits by answering questions, addressing concerns, and guiding them through the application process.
  2. Utilize strong communication skills to effectively communicate with individuals seeking unemployment benefits, other team members, and external stakeholders.
  3. Maintain a customer-focused mindset, ensuring that all interactions with individuals seeking unemployment benefits are handled with empathy, respect, and professionalism.
  4. Demonstrate a passion for helping others and a commitment to providing high-quality service to individuals seeking unemployment benefits.
  5. Work efficiently in a fast-paced environment, prioritizing tasks and meeting deadlines to ensure timely and accurate processing of unemployment benefits.
  6. Maintain a high level of attention to detail, ensuring accuracy and completeness of all documentation and information related to unemployment benefits.
  7. Collaborate with other team members to share knowledge, resources, and best practices for providing excellent service to individuals seeking unemployment benefits.
  8. Stay updated on all relevant policies, procedures, and regulations related to the processing of unemployment benefits.
  9. Use computer systems and software to accurately record and track information related to unemployment benefits and maintain confidentiality of sensitive data.
  10. Contribute to a positive and inclusive work environment by demonstrating a strong work ethic, professionalism, and teamwork.
Where is this job?
This job is located at O‘ahu, Hawaii, USA
Job Qualifications
  • Bachelor's Degree In A Relevant Field Such As Business Administration, Human Resources, Or Public Administration.

  • Minimum Of 2 Years Of Experience In A Similar Role, Preferably In A Government Or Non-Profit Setting.

  • Knowledge Of State And Federal Laws And Regulations Related To Unemployment Insurance And Benefits.

  • Strong Organizational And Time-Management Skills, With The Ability To Handle Multiple Tasks And Meet Deadlines.

  • Excellent Communication Skills, Both Written And Verbal, With The Ability To Interact Effectively With A Diverse Population Of Clients And Colleagues.

Required Skills
  • Communication Skills

  • Data Entry

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Claims Processing

  • Computer proficiency

  • Teamwork

  • Problem-Solving

  • Administrative Tasks

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a UNEMPLOYMENT INSURANCE ASSISTANT III OAHU in O‘ahu, Hawaii, USA is $50,000-$60,000 per year. This may vary depending on the specific job duties, experience, and qualifications of the individual.

Additional Information
State of Hawaii is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 3rd, 2024
Apply BeforeNovember 16th, 2025
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About State of Hawaii

Hawaii, a U.S. state, is an isolated volcanic archipelago in the Central Pacific. Its islands are renowned for their rugged landscapes of cliffs, waterfalls, tropical foliage and beaches with gold, red, black and even green sands. Of the 6 main islands, Oahu has Hawaii’s biggest city and capital, Honolulu, home to crescent Waikiki Beach and Pearl Harbor's WWII memorials.

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