UNEMPLOYMENT INSURANCE ASSISTANT III KONA
Are you passionate about helping others and making a positive impact in your community? Do you have a strong understanding of unemployment insurance laws and policies? The State of Hawaii is seeking a dedicated and knowledgeable individual to join our team as an Unemployment Insurance Assistant III in Kona. In this role, you will play a vital role in assisting individuals who are seeking unemployment benefits, ensuring they receive the support and resources they need. If you possess excellent communication skills, attention to detail, and a strong work ethic, we encourage you to apply for this rewarding position. Join us in our mission to assist and empower those in need during these challenging times.
- Assist individuals seeking unemployment benefits by providing accurate and timely information about eligibility requirements and application procedures.
- Conduct thorough and detailed interviews with clients to gather necessary information and documents for processing unemployment claims.
- Review and verify documents to ensure compliance with state and federal unemployment insurance laws and policies.
- Maintain accurate records and documentation of client interactions, claims, and payments.
- Respond to inquiries and resolve issues related to unemployment benefits in a professional and compassionate manner.
- Collaborate with other team members and departments to ensure efficient and effective delivery of services to clients.
- Stay updated on changes and updates to unemployment insurance laws and policies to provide accurate and updated information to clients.
- Identify potential fraud and follow proper procedures for reporting and investigating fraudulent claims.
- Assist with outreach and education efforts to inform the community about unemployment benefits and resources available.
- Uphold the agency's mission and values of providing support and empowerment to those in need.
- Adhere to strict confidentiality and data protection protocols to ensure the privacy and security of client information.
- Participate in training and professional development opportunities to enhance job knowledge and skills.
- Perform other duties as assigned by supervisor.
High School Diploma Or Equivalent: The Minimum Educational Requirement For This Job Is A High School Diploma Or Equivalent. This Demonstrates Basic Knowledge And Understanding Of Academic Subjects.
Relevant Work Experience: A Minimum Of 2 Years Of Experience In An Unemployment Insurance Office Or Similar Setting Is Required For This Position. This Ensures That The Candidate Has A Thorough Understanding Of The Job Responsibilities And Can Perform Them Efficiently.
Knowledge Of Unemployment Insurance Policies: The Candidate Should Have A Strong Understanding Of The State And Federal Laws Related To Unemployment Insurance. This Includes Eligibility Requirements, Benefits, And Appeal Processes.
Customer Service Skills: Excellent Customer Service Skills Are Essential For This Role As The Candidate Will Be Interacting With A Diverse Group Of Individuals Seeking Assistance With Their Unemployment Claims. The Ability To Communicate Effectively And Handle Challenging Situations With Empathy Is Crucial.
Computer Proficiency: The Candidate Should Have Proficiency In Computer Applications Such As Microsoft Office And Experience Working With Databases. This Will Ensure That The Candidate Can Navigate And Utilize The Computer Systems And Software Used In The Unemployment Insurance Office.
Data Entry
Communication
Time Management
Microsoft Office
Multitasking
Attention to detail
customer service
Organization
Problem-Solving
Administrative Tasks
Clerical Support
F
Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a UNEMPLOYMENT INSURANCE ASSISTANT III KONA in Island of Hawai'i, Hawaii, USA is $40,000-$60,000 per year. However, the actual salary may vary depending on factors such as experience, qualifications, and employer. Some employers may also offer additional benefits such as healthcare and retirement plans.
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Hawaii, a U.S. state, is an isolated volcanic archipelago in the Central Pacific. Its islands are renowned for their rugged landscapes of cliffs, waterfalls, tropical foliage and beaches with gold, red, black and even green sands. Of the 6 main islands, Oahu has Hawaii’s biggest city and capital, Honolulu, home to crescent Waikiki Beach and Pearl Harbor's WWII memorials.
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