
Clerk Dispatcher I, II and III
Welcome to the State of Hawaii! We are currently seeking highly organized and efficient individuals to join our team as Clerk Dispatcher I, II, and III. As a Clerk Dispatcher, you will play a crucial role in coordinating and dispatching emergency services, as well as maintaining accurate records and providing administrative support. This position requires individuals with exceptional communication skills, attention to detail, and the ability to work in a fast-paced and high-pressure environment. If you are looking for a rewarding career that makes a difference in the community, we encourage you to apply for this exciting opportunity.
- Coordinate and dispatch emergency services: The primary responsibility of a Clerk Dispatcher is to effectively coordinate and dispatch emergency services, including police, fire, and medical assistance, to ensure timely and appropriate response to emergencies.
- Maintain accurate records: The Clerk Dispatcher will be responsible for maintaining accurate records of all emergency calls, dispatches, and responses. This includes creating and updating incident reports, logs, and other relevant documentation.
- Provide administrative support: The role also involves providing administrative support to emergency response teams, such as scheduling appointments, organizing paperwork, and maintaining office supplies.
- Communicate effectively: As a Clerk Dispatcher, you will be responsible for communicating with emergency responders, callers, and other relevant parties in a clear and concise manner. This requires exceptional communication skills, both written and verbal.
- Attention to detail: The role requires a high level of attention to detail to ensure accurate information is recorded and communicated to emergency responders. This includes verifying information, double-checking addresses, and documenting all relevant details.
- Work in a fast-paced and high-pressure environment: The Clerk Dispatcher will be required to work in a fast-paced and high-pressure environment, where quick thinking and decision-making skills are crucial. This role requires the ability to remain calm and focused under pressure.
- Uphold confidentiality: Due to the sensitive nature of emergency services, the Clerk Dispatcher must maintain strict confidentiality and adhere to all privacy regulations when handling sensitive information.
- Participate in training: The Clerk Dispatcher may be required to participate in training programs to stay updated on emergency protocols, procedures, and technologies. This includes attending workshops, seminars, and other relevant training sessions as needed.
- Collaborate with team members: The role involves working closely with other members of the emergency response team, such as dispatchers, first responders, and administrative staff, to ensure effective communication and coordination during emergencies.
- Promote a positive image: As a frontline representative of the State of Hawaii, the Clerk Dispatcher is
High School Diploma Or Equivalent: All Levels Of Clerk Dispatcher Positions At The State Of Hawaii Require A Minimum Of A High School Diploma Or Equivalent.
Communication Skills: All Levels Of Clerk Dispatcher Positions Require Strong Verbal And Written Communication Skills To Effectively Communicate With Emergency Personnel And The General Public.
Computer Skills: Proficiency In Basic Computer Skills, Such As Data Entry And Word Processing, Is Required For All Levels Of Clerk Dispatcher Positions.
Customer Service Experience: The Ability To Provide Excellent Customer Service Is Vital For All Levels Of Clerk Dispatcher Positions, As They Often Serve As The First Point Of Contact For Emergency Calls.
Multi-Tasking And Problem-Solving Abilities: Clerk Dispatchers Must Have The Ability To Handle Multiple Tasks Simultaneously And Make Quick Decisions In High-Pressure Situations. This Skill Is Especially Important For The Higher Levels Of Clerk Dispatcher Positions, Where They May Be Required To Manage Multiple Dispatchers And Emergency Situations At Once.
Data Entry
Communication
Time Management
Multitasking
Attention to detail
customer service
Record keeping
Organization
Problem-Solving
team
Dispatching
Prioritization
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Clerk Dispatcher I, II and III in O‘ahu, Hawaii, USA is as follows:
- Clerk Dispatcher I: $34,000 - $41,000 per year
- Clerk Dispatcher II: $38,000 - $46,000 per year
- Clerk Dispatcher III: $42,000 - $51,000 per year
These salary ranges may vary depending on the specific job duties, level of experience, and company. Additionally, factors such as benefits, overtime pay, and bonuses may also affect the overall salary.
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Hawaii, a U.S. state, is an isolated volcanic archipelago in the Central Pacific. Its islands are renowned for their rugged landscapes of cliffs, waterfalls, tropical foliage and beaches with gold, red, black and even green sands. Of the 6 main islands, Oahu has Hawaii’s biggest city and capital, Honolulu, home to crescent Waikiki Beach and Pearl Harbor's WWII memorials.

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