QUALITY ASSURANCE COORDINATOR
Are you a detail-oriented individual with a passion for ensuring high-quality standards? If so, we have a great opportunity for you! The State of Arkansas is seeking a dedicated Quality Assurance Coordinator to join our team. This role will play a crucial part in maintaining and improving the quality of our services. We are looking for someone who is organized, analytical, and has excellent communication skills. If you have a strong background in quality assurance and meet the qualifications listed below, we encourage you to apply. Become a part of our dynamic team and make a positive impact on the state of Arkansas.
- Develop and implement quality assurance processes and procedures to ensure the delivery of high-quality services.
- Conduct regular audits and reviews to identify areas for improvement and ensure compliance with established standards.
- Collaborate with departmental teams to establish quality goals and objectives and track progress towards achieving them.
- Identify and report any quality issues or deficiencies and work with relevant stakeholders to develop and implement corrective actions.
- Conduct training and provide support to staff on quality assurance processes and procedures.
- Review and analyze data to identify trends and areas for improvement in service delivery.
- Develop and maintain documentation of quality assurance processes and procedures.
- Act as a liaison between different departments to promote a culture of quality and continuous improvement.
- Communicate with external stakeholders and partners to ensure their satisfaction with the quality of services provided.
- Stay updated on industry standards and best practices in quality assurance and implement them as appropriate.
- Participate in strategic planning and decision-making processes related to quality assurance.
- Collaborate with IT teams to ensure quality control measures are in place for digital services and systems.
- Prepare and present reports on quality assurance activities to management and other relevant stakeholders.
- Monitor and evaluate the effectiveness of quality assurance processes and make recommendations for improvement.
Bachelor's Degree In A Relevant Field Such As Business Administration, Public Administration, Or Quality Management.
Minimum Of 3 Years Of Experience In Quality Assurance, Preferably In A Government Setting.
Knowledge And Understanding Of Quality Assurance Principles, Processes, And Methodologies.
Strong Analytical And Problem-Solving Skills, With The Ability To Identify And Address Potential Quality Issues.
Excellent Communication And Interpersonal Skills, With The Ability To Work Effectively With Various Departments And Stakeholders To Ensure Quality Standards Are Met.
Quality Assurance
Process Improvement
Training
Data Analysis
statistical analysis
Technical Writing
Quality Control
Root Cause Analysis
Risk assessment
Documentation management
Compliance monitoring
Audit Preparation
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a QUALITY ASSURANCE COORDINATOR in Warren, AR 71671, USA is $51,000 - $65,000 per year. However, the exact salary may vary depending on the specific job responsibilities, experience, and qualifications of the individual.
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Arkansas is a southern U.S. state bordering the Mississippi River. It's known for its abundant park and wilderness areas, with terrain encompassing mountains, caves, rivers and hot springs. The rugged Ozarks region in its northwest has hiking trails and limestone caves such as Blanchard Springs Caverns. Its capital, Little Rock, hosts the Clinton Presidential Center, housing Bill Clinton’s presidential archives.
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