State of Alaska

CMS Analyst

State of Alaska

Robert B. Atwood Building, 550 W 7th Ave, Anchorage, AK 99501, USA
Full-Time$24/hourlyMid-LevelAssociate
Job Description

Monitor incoming CMS-related calls, respond or reassign to another CMS team member; document all action in Clientele; Development, and Training: analyze court rules, legislation, and other administrative policy changes to determine if process changes need to be made to support them; develop and maintain user documentation and set up application accordingly; provide support and training to court staff. Identify and request ad hoc reports as needed; run periodic reports to verify data accuracy; work with employees to correct data as needed; Manage Public Access Software: submit to vendor's support desk software bugs and document all information (outgoing and incoming) in Clientele; review quarterly release notes from vendor; conduct extensive testing; determine release schedule to production. Quarterly CMS Release Notes: review notes; conduct extensive testing; determine which release to be used by ACS; document choices and set up screens and tokens; coordinate actual release and disperse information or training to users.

Where is this job?
This job is located at Robert B. Atwood Building, 550 W 7th Ave, Anchorage, AK 99501, USA
Job Qualifications
  • Experience researching rules, statutes, and other authorities.

  • Experience using CourtView case management system.

  • Ability to travel to other court locations.

Required Skills
  • Documentation

  • Data Analysis

  • Time Management

  • MS Excel

  • MS Word

Soft Skills
  • Multitasking

  • Verbal communication

  • Detail Oriented

  • written communication

  • Problem-Solving

Additional Information
State of Alaska is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 29th, 2020
Apply BeforeMay 10th, 2026
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About State of Alaska

Alaska, northwest of Canada, is the largest and most sparsely populated U.S. state. It's known for its diverse terrain of open spaces, mountains and forests, with abundant wildlife and many small towns. It’s a destination for outdoor activities like skiing, mountain biking and kayaking. Massive Denali National Park is home to Denali (formerly called Mount McKinley), North America’s highest peak.

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