
Customer Service Representative
At STARTEK we are dedicated to providing excellent customer service and are looking for an experienced and passionate Customer Service Representative to join our team. We are looking for a Customer Service Representative who is committed to providing outstanding customer service and improving customer experience.The ideal candidate must possess excellent customer service skills and the ability to communicate effectively with customers and colleagues alike. You should have a strong working knowledge of customer service procedures and policies, and be able to troubleshoot customer issues quickly and efficiently. We are looking for a candidate who is able to work in a fast-paced, customer-focused environment and can multitask efficiently.You should be detail-oriented and have the ability to identify customer needs and provide relevant solutions. You should also be comfortable working in a team environment and have excellent problem-solving and communication skills. As the Customer Service Representative, you will be the primary point of contact for all customer inquiries and concerns, so it is important to have a strong sense of customer service and a commitment to providing excellent customer service.If you have a positive attitude, excellent customer service skills, and the ability to work in a fast-paced environment, we would love to hear from you!
Excellent Communication Skills
Proficiency In Microsoft Office Suite
Ability To Work In A Fast-Paced Environment
Solid Problem-Solving Skills
Knowledge Of Customer Service Principles And Practices
Organizational And Multitasking Abilities
Ability To Work Independently With Minimal Supervision
Previous Experience In A Customer Service Role
Communication
Negotiation
Listening
Empathy
Detail-oriented
Patience
Problem-Solving
Adaptability
Multi-tasking
Organizational
Interpersonal
Conflict-Resolution
Rapport-Building
Customer-Centric
Emotional-Intelligence
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
Critical thinking
Teamwork
Adaptability
Decision-making
According to JobzMall, the average salary range for a Customer Service Representative is $25,000 to $50,000 per year. This range is based on the location, experience, and other factors such as the company and industry. The salary may also depend on the type of customer service position, such as inbound or outbound customer service.
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Startek is a customer engagement business process outsourcing company.

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