
Customer Alarm Monitoring Specialist
We’re seeking diligent, driven individuals who are looking to play a key role in the security field. As a Customer Service Monitoring Specialist, you’ll be there for our customers as you monitor their alarm systems and bring together the first responders to handle such situations as fires, burglaries, hold-ups, or any other abnormal condition. Respond promptly to various alarm conditions at customer locations. Notify and provide all necessary information for emergency response teams. Communicate effectively to provide support and gather data. Update systems and document all alarms and malfunctions. Execute sound judgment with sensitive and confidential information.
1+ year of experience in telephonic customer service
Prior experience managing Emergency Medical Service/911 operations is a plus
Demonstrated ability to effectively manage through sensitive customer interactions
Time Management
Record keeping
Cusotmer Service
Adaptable
Multitasking
Verbal communication
Detail Oriented
written communication
According to JobzMall, the average salary range for a Customer Alarm Monitoring Specialist in 1538 County Hwy 2, Two Harbors, MN 55616, USA is from $14.00 to $19.00 per hour.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Stanley Black & Decker, Inc. Provides power and hand tools, products and services for various industrial applications, mechanical access solutions and electronic security and monitoring systems. It also manufactures and markets industrial tools and security solutions. It operates through three business segments: Tools & Storage, Security and Industrial.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started