
IVA Business Systems Analyst
Hello there,Are you a highly analytical and detail-oriented individual with a passion for technology and business systems? Are you looking for a challenging and rewarding career opportunity? If so, we have an exciting role for you as an IVA Business Systems Analyst at SS&C Technologies.In this role, you will play a crucial role in analyzing and improving our internal business systems, with a focus on our Intelligent Virtual Assistant (IVA) platform. Your strong technical skills and business acumen will be essential in identifying and implementing solutions to enhance our operational efficiency and drive growth.To excel in this role, you should have a degree in computer science, information systems, or a related field, along with proven experience in business analysis and project management. We are seeking a highly motivated and collaborative team player with excellent communication skills and a strong ability to think critically.If you are ready to take your career to the next level and make a significant impact in the fintech industry, we would love to hear from you. Join our dynamic and innovative team at SS&C Technologies and be a part of our continued success.
- Conduct thorough analysis of our business systems, with a specific focus on our IVA platform, to identify areas for improvement and optimize operational efficiency.
- Utilize your technical expertise to develop and implement solutions that enhance our business processes and drive growth.
- Collaborate with cross-functional teams to gather requirements, define project scope, and develop project plans and timelines.
- Conduct stakeholder interviews and facilitate workshops to understand business needs and gather user requirements.
- Utilize your strong business acumen to identify opportunities for process improvements and recommend solutions that align with company goals and objectives.
- Develop and maintain system documentation, including business requirements, functional specifications, and test plans.
- Work closely with developers and QA teams to ensure high-quality and timely delivery of projects.
- Monitor and report on project progress, identify and mitigate risks, and escalate issues as needed.
- Provide training and support to end-users on new and updated business systems.
- Stay up-to-date with industry trends and best practices to continuously improve our business systems and processes.
- Maintain strong communication and collaboration with team members and stakeholders to ensure successful project delivery.
- Contribute to a positive and innovative work culture by sharing ideas, knowledge, and best practices with the team.
- Take ownership of assigned projects and tasks and ensure timely and accurate completion.
- Demonstrate a strong attention to detail and accuracy in all work, ensuring high-quality deliverables.
- Embrace a continuous improvement mindset and actively seek opportunities to enhance processes and systems.
Bachelor's Degree In Computer Science, Information Technology, Or A Related Field
Minimum Of 3 Years Of Experience In Business Systems Analysis, Preferably In The Financial Services Industry
Strong Understanding Of Iva (Intelligent Virtual Assistant) Technology And Its Implementation In Business Processes
Proficiency In Sql, Data Analysis, And System Integration
Excellent Communication And Problem-Solving Skills, With The Ability To Work With Cross-Functional Teams And Stakeholders To Gather And Document Business Requirements
Documentation
Quality Assurance
Process Improvement
Project Management
Data Analysis
Data Modeling
Risk assessment
Problem-Solving
Software testing
System integration
User Training
Business Requirement Gathering
Communication
Conflict Resolution
Leadership
Time management
creativity
Organizational skills
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a IVA Business Systems Analyst is between $78,000 to $105,000 per year. However, this can vary depending on the specific industry, location, and level of experience of the individual. Some higher paying industries for IVA Business Systems Analysts include information technology, finance, and consulting. Additionally, individuals with advanced degrees or certifications in relevant fields may command higher salaries.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
SS&C Technologies, Inc. is an American multinational financial technology company headquartered in Windsor, Connecticut that sells software and software as a service to the financial services industry. The company has offices in the Americas, Europe, Asia, Africa and Australia.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started