Customer Success Manager
Build long term relationships with key customers in Eastern Time Zone and Europe. Serve as customers’ trusted advisor and partner with sales, professional services, legal, finance, engineering, and other teams to advocate solutions. Develop and own customer success strategies, account plans, and best practices. Become proficient in our product and be able to perform setup tasks for customers. With a focus on growth and expansion, own the renewal process of key enterprise accounts. Primary point of contact for customer support. Run and provide performance reports to key clients on a quarterly and annual basis.
3-5 years Enterprise Customer Success/Account Management/Customer Service or similar experience.
Previous experience in a technology company, ideally SaaS.
Ability to generate reports, analyze and present data to customers.
Comfortable in a startup setting is ideal.
Customer Relationship Management
MS PowerPoint
Advanced MS Excel
Time Management Skills
Verbal communication
Prioritizing skills
written communication
Adaptability
Problem Solving Skills
Attention to detail and accuracy
According to JobzMall, the average salary range for a Customer Success Manager in 4 Times Square, Olean, NY 14760, USA is $46,000 to $75,000 per year. This range reflects the salaries of experienced customer success managers working in the Olean, NY area. The salary range may vary depending on the size of the company, years of experience, and other factors.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
SS&C Technologies, Inc. is an American multinational financial technology company headquartered in Windsor, Connecticut that sells software and software as a service to the financial services industry. The company has offices in the Americas, Europe, Asia, Africa and Australia.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started