Associate Solutions Analyst

We are looking for a talented Associate Solutions Analyst to join SS&C Technologies! This is an exciting opportunity for an innovative and driven professional to help our organization continue to grow and develop.The Associate Solutions Analyst will be responsible for providing technical support for our software solutions to clients. They will investigate and troubleshoot technical issues, develop technical documentation, and provide feedback to support team members. The successful candidate must have a strong technical background and be able to quickly adapt to new technologies.To be considered for this role, you must have a Bachelor's Degree in Computer Science, Information Technology, or a related field, as well as at least one year of experience in a customer support role. Knowledge of SQL, scripting languages, and troubleshooting tools is also required. We are looking for someone with excellent problem solving and communication skills, the ability to work on multiple tasks and prioritize, and the capability to work both independently and as part of a team.If you have the qualifications and are excited about this opportunity, we encourage you to apply!

Responsibilities: • Provide technical support to clients for software solutions • Troubleshoot and investigate technical issues • Develop technical documentation • Provide feedback to support team members • Prioritize multiple tasks • Work independently and as part of a team • Analyze customer requirements and provide solutions • Stay up-to-date with relevant technologies • Communicate effectively with customers and colleagues • Maintain customer service standards • Follow established procedures and processes

According to JobzMall, the average salary range for a Associate Solutions Analyst in New York, NY, USA is $67,500 to $87,000 per year.

SS&C Technologies, Inc. is an American multinational financial technology company headquartered in Windsor, Connecticut that sells software and software as a service to the financial services industry. The company has offices in the Americas, Europe, Asia, Africa and Australia.