Associate Implementation Specialist

SS&C Technologies is looking for a motivated and enthusiastic Associate Implementation Specialist to join our fast-paced team. In this role, you will be responsible for ensuring successful implementation and maintenance of our software solution. The ideal candidate should have a strong technical background and excellent customer service skills.The successful candidate should possess excellent time management and communication skills, have a thorough understanding of the software implementation process, and be able to work independently and as part of a team. Responsibilities include but are not limited to troubleshooting and resolving customer issues, providing technical guidance and support to customers, and maintaining accurate records of customer interactions. If you are looking for an opportunity to join a dynamic and fast-paced organization and grow your career, this is the position for you!

Responsibilities: • Ensure successful implementation and maintenance of SS&C Technologies software solution. • Troubleshoot and resolve customer issues. • Provide technical guidance and support to customers. • Maintain accurate records of customer interactions. • Manage customer expectations and ensure customer satisfaction. • Monitor customer feedback and respond to customer inquiries in a timely manner. • Work independently and as part of a team to achieve goals. • Keep up to date with emerging technologies and industry trends. • Develop and maintain positive relationships with customers. • Participate in training and development opportunities to enhance knowledge and skills.

According to JobzMall, the average salary range for a Associate Implementation Specialist in Jacksonville, FL, USA is $54,000-$60,000. This salary range can vary depending on experience, qualifications, and other factors.

SS&C Technologies, Inc. is an American multinational financial technology company headquartered in Windsor, Connecticut that sells software and software as a service to the financial services industry. The company has offices in the Americas, Europe, Asia, Africa and Australia.