Associate Director, Account Manager (Hedge Funds)

Welcome to SS&C Technologies, a leading global provider of financial services software and outsourcing solutions. We are seeking a highly skilled and experienced Associate Director, Account Manager to join our Hedge Funds team. In this role, you will be responsible for managing a portfolio of hedge fund clients and ensuring their satisfaction with our products and services. This is an exciting opportunity to work with top-tier clients and drive the growth of our business. If you have a strong background in hedge funds and a passion for delivering exceptional customer service, we encourage you to apply.

1. Manage a portfolio of hedge fund clients and serve as the primary point of contact for all their needs and inquiries.
2. Understand the unique needs and requirements of each client and develop personalized solutions to meet their expectations.
3. Build and maintain strong relationships with clients to promote customer loyalty and retention.
4. Act as a liaison between clients and internal teams to ensure timely and efficient delivery of services.
5. Provide expert knowledge and guidance on SS&C's products and services, and effectively communicate their value to clients.
6. Proactively identify potential issues or concerns and work to resolve them in a timely and satisfactory manner.
7. Collaborate with cross-functional teams to develop and implement strategies to drive client satisfaction and business growth.
8. Act as a subject matter expert on hedge funds and industry trends, providing insights and recommendations to clients and internal teams.
9. Monitor client performance and usage of SS&C's products and services, and make recommendations for improvement or expansion.
10. Maintain accurate and up-to-date client records and documentation, including contracts, service agreements, and communication logs.
11. Stay current on industry regulations and compliance requirements, and ensure clients are informed and adhering to them.
12. Participate in business development activities, including client presentations and meetings, to support the growth of SS&C's Hedge Fund department.
13. Train and mentor junior team members to ensure high-quality service delivery and continuous professional development.
14. Continuously strive to improve processes and procedures to enhance the client experience and increase operational efficiency.
15. Represent SS&C with the highest level of professionalism and integrity at all times.

According to JobzMall, the average salary range for a Associate Director, Account Manager (Hedge Funds) in Singapore is between $120,000 - $180,000 per year. This may vary depending on the company, location, and level of experience. Some factors that may contribute to a higher salary include performance bonuses, commission, and additional benefits such as stock options or health insurance. Additionally, those with specialized skills or experience in the hedge fund industry may be able to command a higher salary.

SS&C Technologies, Inc. is an American multinational financial technology company headquartered in Windsor, Connecticut that sells software and software as a service to the financial services industry. The company has offices in the Americas, Europe, Asia, Africa and Australia.