Square

Customer Support Associate

Square

Remote
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Square, we are constantly striving to provide the best customer experience possible. We are looking for a highly motivated and dedicated Customer Support Associate to join our team. As a Customer Support Associate, you will be responsible for helping our customers navigate our products and services. You will be the face of our company, providing a high level of customer service and ensuring customers have a positive experience.To be successful in this position, you must have excellent communication and problem solving skills. You must also be proficient in customer service software and have a passion for providing outstanding customer service. Every customer interaction is an opportunity for you to exceed customer expectations and deliver an exceptional experience. If you are looking for an exciting and fast paced customer service job with plenty of room for growth, we want to hear from you!

Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Strong Verbal And Written Communication Skills

  • Superior Customer Service Orientation

  • Proven Track Record Of Working In A Customer Service Environment

  • Knowledge Of Customer Service Software

  • Systems And Procedures

  • Ability To Handle Difficult Customer Situations

  • Familiarity With Square's Products And Services

  • Knowledge Of Relevant Computer Applications

  • Ability To Multitask And Prioritize Tasks

Required Skills
  • Communication

  • Multitasking

  • Listening

  • Technical

  • Teamwork

  • Collaboration

  • Empathy

  • Analytical

  • Patience

  • Problem-Solving

  • Adaptability

  • Organizational

  • Interpersonal

  • Time-Management

  • Diplomacy

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Support Associate is between $27,000 and $48,000 per year. This range may vary depending on the company and the location of the position.

Additional Information
Square is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Square

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Founded in 2009 and headquartered in San Francisco, Square is currently available in the United States, Canada, Australia, UK, Japan, Ireland, France, and Spain. Square offices are located in San Francisco, Oakland, Seattle, New York, Atlanta, St. Louis, Scottsdale, Dublin, London, Toronto, Melbourne, and Tokyo.

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