Square

Customer Success Advocate - Spanish & English

Square

Remote
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are seeking an experienced and passionate Spanish & English speaking Customer Success Advocate to join our team at Square. As a Customer Success Advocate, you will be the first point of contact for Square customers, providing them with excellent customer service and support. You will be responsible for delivering a first-class customer experience and helping customers find solutions for their needs.To be successful in this role, you should have excellent communication and problem-solving skills, as well as fluency in both Spanish and English. You should be patient, understanding, and possess a passion for customer service.If this role resonates with you and you believe you can make a difference for our customers, please get in touch!

Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Excellent Communication And Problem-Solving Skills

  • Fluent In Spanish & English

  • Minimum Years Of Customer Service Or Customer Success Experience

  • Proven Ability To Build Effective Customer Relationships

  • Proficiency In Using Crm Tools

  • Ability To Work Flexible Shifts

  • Knowledge Of Square Products And Services

  • Technical Aptitude And Comfort In Using New Software.

Required Skills
  • Communication

  • English

  • Spanish

  • Negotiation

  • Listening

  • Technical

  • Teamwork

  • Empathy

  • Analytical

  • Patience

  • Problem-Solving

  • Customer-focused

  • Adaptability

  • Organizational

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Success Advocate - Spanish & English is between $35,000 and $60,000 annually. This range varies depending on location, experience, and company. The job description of a Customer Success Advocate - Spanish & English typically entails providing customer service and technical support to customers in both English and Spanish language. The position may require working with customers to resolve any issues they may have, as well as helping them to navigate the company’s

Additional Information
Square is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 22nd, 2023
Apply BeforeMay 22nd, 2025
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About Square

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Founded in 2009 and headquartered in San Francisco, Square is currently available in the United States, Canada, Australia, UK, Japan, Ireland, France, and Spain. Square offices are located in San Francisco, Oakland, Seattle, New York, Atlanta, St. Louis, Scottsdale, Dublin, London, Toronto, Melbourne, and Tokyo.

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