Customer Success Advocate

We’re looking for an enthusiastic and knowledgeable Customer Success Advocate to join our team at Square. In this role, you’ll be the first point of contact for our customers and act as a bridge between them and our product teams. If you’re an excellent communicator who loves problem-solving and learning new things, we’d love to hear from you.To be successful in this role, you’ll need to have a strong understanding of customer service principles and the ability to translate technical concepts into plain language. A degree in a related field is desirable, but not essential. What’s more important is your passion for helping customers and enthusiasm for learning about our products.We’re looking for someone who’s a great listener and can quickly recognize customer needs. You should be comfortable multitasking, be able to stay organized in a fast-paced environment, and be a team player who welcomes collaboration. You’ll also need to have a good understanding of the Square platform and be able to work with a variety of software and tools.If this sounds like you, we’d love to hear from you.

According to JobzMall, the average salary range for a Customer Success Advocate is $45,000 to $56,000 per year. This range is based on salaries taken from various job postings on jobzmall.com and can vary depending on the location, experience, and other factors.

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Founded in 2009 and headquartered in San Francisco, Square is currently available in the United States, Canada, Australia, UK, Japan, Ireland, France, and Spain. Square offices are located in San Francisco, Oakland, Seattle, New York, Atlanta, St. Louis, Scottsdale, Dublin, London, Toronto, Melbourne, and Tokyo.