Service Manager

Are you passionate about providing exceptional customer service and leading a team to success? Sprouts Farmers Market is seeking a Service Manager to oversee our customer service operations and ensure a positive shopping experience for our customers. As the Service Manager, you will be responsible for managing a team of service clerks, maintaining department inventory, and implementing policies and procedures to improve efficiency and customer satisfaction. We are looking for a highly motivated and organized individual with previous customer service and management experience. If you are a natural leader with a commitment to providing excellent service, we encourage you to apply for this exciting opportunity with Sprouts Farmers Market.

1. Oversee and manage all aspects of the customer service operations at Sprouts Farmers Market.
2. Ensure a positive and enjoyable shopping experience for all customers.
3. Lead, train, and motivate a team of service clerks to provide exceptional customer service.
4. Develop and implement policies and procedures to improve efficiency and customer satisfaction.
5. Monitor and maintain department inventory levels to meet customer demand.
6. Handle any customer complaints or issues with professionalism and resolve them in a timely manner.
7. Collaborate with other managers and departments to ensure a seamless and cohesive shopping experience for customers.
8. Conduct regular performance evaluations and provide feedback and coaching to service clerks.
9. Stay updated on industry trends and best practices for customer service to continuously improve and innovate at Sprouts Farmers Market.
10. Maintain a clean and organized service department and ensure compliance with health and safety regulations.
11. Prepare and present reports on customer service metrics and make recommendations for improvements.
12. Act as a role model for excellent customer service and uphold the values and standards of Sprouts Farmers Market.

According to JobzMall, the average salary range for a Service Manager in Poway, CA, USA is $65,000-$85,000 per year. This may vary depending on the specific industry, company, and level of experience of the individual. It is important to note that this is an average and individual salaries may vary.

Sprouts Farmers Market, Inc., is a supermarket chain headquartered in Phoenix, Arizona, USA. The grocer offers a wide selection of natural and organic foods, including fresh produce, bulk foods, vitamins and supplements, packaged groceries, meat and seafood, deli, baked goods, dairy products, frozen foods, natural body care and household items. Sprouts employs more than 32,000 team members and operates more than 340 stores in 23 states.