Sprouts Farmers Market

Service Manager

Sprouts Farmers Market

El Paso, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Sprouts Farmers Market! We are a fast-growing natural and organic grocery store with a passion for providing our customers with high-quality, fresh, and affordable products. We are currently seeking a highly motivated and experienced Service Manager to join our team and lead our service department. As a Service Manager, you will play a crucial role in ensuring exceptional customer service and satisfaction. We are looking for an individual who is dedicated to providing top-notch service, has strong leadership skills, and is passionate about natural and organic products. If you are ready to join a dynamic and customer-focused company, then we want to hear from you!

  1. Oversee and manage the daily operations of the service department.
  2. Lead and motivate a team of service associates to provide exceptional customer service.
  3. Develop and implement strategies to improve customer satisfaction and retention.
  4. Train and onboard new service associates, ensuring they are knowledgeable about the company's products and services.
  5. Monitor and maintain service standards and ensure they are consistently met.
  6. Handle and resolve any customer complaints or issues in a timely and professional manner.
  7. Collaborate with other departments to ensure seamless and efficient service throughout the store.
  8. Maintain inventory levels and ensure products are stocked and displayed in an appealing manner.
  9. Develop and maintain relationships with vendors and suppliers to ensure timely and high-quality product delivery.
  10. Keep up-to-date with industry trends and developments to make informed decisions for the service department.
  11. Create and implement policies and procedures to improve service efficiency and effectiveness.
  12. Conduct performance evaluations and provide feedback and coaching to service associates.
  13. Ensure compliance with all company policies, procedures, and safety standards.
  14. Monitor and manage the department's budget and expenses.
  15. Continuously strive to improve and enhance the overall customer experience at Sprouts Farmers Market.
Where is this job?
This job is located at El Paso, TX, USA
Job Qualifications
  • Experience In Retail Management: A Service Manager At Sprouts Farmers Market Should Have Previous Experience In Managing A Retail Store Or Department. This Includes Knowledge Of Merchandising, Inventory Management, And Customer Service.

  • Strong Leadership Skills: As A Service Manager, One Must Be Able To Lead And Motivate A Team To Achieve Company Goals. This Requires Excellent Communication, Decision-Making And Problem-Solving Skills.

  • Knowledge Of Customer Service Techniques: Sprouts Farmers Market Prides Itself On Providing Exceptional Customer Service. A Service Manager Should Have A Deep Understanding Of Customer Service Techniques And Be Able To Train And Coach Team Members To Deliver A Positive Customer Experience.

  • Organizational Skills: With Multiple Departments And Tasks To Oversee, A Service Manager Must Be Highly Organized And Able To Prioritize Responsibilities. This Includes Creating Schedules, Managing Budgets, And Ensuring The Store Is Well-Maintained.

  • Familiarity With Natural And Organic Products: Sprouts Farmers Market Specializes In Natural And Organic Products, And A Service Manager Should Have Knowledge Of These Products And Their Benefits. This Includes Staying Updated On Industry Trends And Being Able To Educate Team Members And Customers On The Products.

Required Skills
  • Budgeting

  • Inventory Management

  • Training

  • Communication

  • Time Management

  • Leadership

  • Conflict Resolution

  • customer service

  • Sales Analysis

  • Teamwork

  • Organization

  • Problem-Solving

  • Decision

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Service Manager in El Paso, TX, USA is between $40,000 and $70,000 per year. However, this can vary depending on factors such as years of experience, industry, and specific job responsibilities. Some service managers may earn higher salaries, particularly those with advanced degrees and extensive experience in the field. Additionally, bonuses, commissions, and other benefits may also impact the overall salary for a service manager in El Paso.

Additional Information
Sprouts Farmers Market is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 29th, 2024
Apply BeforeJuly 20th, 2025
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About Sprouts Farmers Market

Sprouts Farmers Market, Inc., is a supermarket chain headquartered in Phoenix, Arizona, USA. The grocer offers a wide selection of natural and organic foods, including fresh produce, bulk foods, vitamins and supplements, packaged groceries, meat and seafood, deli, baked goods, dairy products, frozen foods, natural body care and household items. Sprouts employs more than 32,000 team members and operates more than 340 stores in 23 states.

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