Head Cashier

Welcome to Sprouts Farmers Market, where we are passionate about providing healthy and affordable food options to our community. As a Head Cashier, you will play a crucial role in ensuring exceptional customer service and efficient operations at our checkout counters. We are seeking a highly motivated individual with excellent leadership skills and a keen eye for detail. If you have a passion for customer service and thrive in a fast-paced retail environment, we encourage you to apply for this exciting opportunity.

1. Oversee the daily operations of the checkout counters, including monitoring queue lines, managing cashier schedules and breaks, and ensuring adherence to store policies and procedures.
2. Train and mentor cashiers on proper customer service techniques and efficient checkout procedures, ensuring a positive and enjoyable shopping experience for all customers.
3. Monitor and maintain cash drawer balances and ensure accurate cash handling procedures are followed by all cashiers.
4. Resolve customer complaints and issues in a professional and timely manner, utilizing excellent communication skills and a customer-focused approach.
5. Continuously monitor checkout areas for cleanliness, organization, and proper functioning of equipment, taking necessary action to address any issues.
6. Collaborate with other departments to manage product returns, exchanges, and special orders, ensuring a seamless and efficient process for customers.
7. Assist in creating and implementing strategies to increase sales, reduce wait times, and improve overall customer satisfaction.
8. Provide regular feedback and performance evaluations to cashiers, addressing any areas of improvement and acknowledging excellent performance.
9. Stay updated on current sales promotions, product information, and store policies to effectively answer customer inquiries and provide accurate information to cashiers.
10. Maintain a positive and professional attitude, promoting a culture of teamwork and positivity among all staff members.

According to JobzMall, the average salary range for a Head Cashier in Tulsa, OK, USA is $27,000-$40,000 per year. However, this can vary depending on the specific company, experience level, and other factors.

Sprouts Farmers Market, Inc., is a supermarket chain headquartered in Phoenix, Arizona, USA. The grocer offers a wide selection of natural and organic foods, including fresh produce, bulk foods, vitamins and supplements, packaged groceries, meat and seafood, deli, baked goods, dairy products, frozen foods, natural body care and household items. Sprouts employs more than 32,000 team members and operates more than 340 stores in 23 states.