Sprinklr

Platinum Support Account Manager

Sprinklr
Bengaluru, Karnataka, India
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for an experienced Platinum Support Account Manager to join our Sprinklr team and drive success for our customers. We are looking for someone who is passionate about customer success and has a proven track record of providing exceptional support. To be successful in this role, you must have excellent communication and problem-solving skills, a comprehensive understanding of the customer journey, and a commitment to customer satisfaction. You must also have the ability to work in a fast-paced, ever-changing environment and be comfortable working with customers from a variety of backgrounds and industries. If you have the skills and experience we are looking for, and you share our commitment to delivering the best possible service to our customers, we would love to hear from you!

Where is this job?
This job is located at Bengaluru, Karnataka, India
Job Qualifications

  • Excellent Communication And Interpersonal Skills

  • Proven Customer Service Experience

  • Ability To Handle Complex Customer Inquiries

  • Strong Problem-Solving And Decision-Making Abilities

  • Working Knowledge Of Sprinklr Platform And Products

  • Ability To Work Independently And Manage Multiple Projects

  • Excellent Organizational Skills And Attention To Detail

  • Demonstrated Ability To Collaborate Cross-Functionally

Required Skills

  • Project Management

  • Networking

  • Account Management

  • Communication

  • Time Management

  • Problem Solving

  • Organizational Skills

  • Negotiation

  • customer service

  • Analytical Thinking

  • Reporting

  • Compliance

  • Teamwork

  • Resourcefulness

  • Technical Knowledge

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Platinum Support Account Manager in Bengaluru, Karnataka, India is between ₹2,50,000 and ₹8,00,000 per annum. This range can vary depending on factors such as experience, education, and the company for which the Account Manager works.

Additional Information
Sprinklr is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedMarch 15th, 2023
Apply BeforeJuly 20th, 2025
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About Sprinklr

Sprinklr provides customer experience management with a unified front office platform across modern channels. Our enterprise software leverages artificial intelligence (AI) and machine learning to support enterprise digital transformation.

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