
Field Services Engineer
We’re looking for a Field Services Engineer to join our growing team at Sprinklr and help us deliver top-notch customer service. This role requires an individual who is self-motivated, organized, and has exceptional customer service skills. The ideal candidate should have the ability to troubleshoot, maintain, and configure complex systems and software. We’re looking for someone with a proactive attitude and the willingness to continuously learn and develop their technical skills. If you’re passionate about technology and driven to provide the best customer experience possible, this is the perfect role for you!Required Qualifications:• Bachelor's degree in computer science or a related field• At least 3 years of experience working in a customer service or technical support role• Experience with cloud-based solutions and system administration• Excellent communication and problem-solving skills• Ability to work independently and in a team setting• Strong knowledge of Windows, Linux, and Mac OS platforms • Experience with networking, firewalls, and load balancers
Bachelor's Degree In Computer Science
Engineering
Or Related Field
+ Years Of Relevant Experience In A Customer-Facing Technical Role
Extensive Knowledge Of Enterprise It Setup
Configuration
And Management
Excellent Analytical And Problem-Solving Skills
Ability To Work Independently And As Part Of A Team
Experience With Windows And Linux Operating Systems
Understanding Of Networking And
Documentation
Process Improvement
Networking
Troubleshooting
Data Analysis
Network Security
Problem Solving
Automation
Deployment
Maintenance
Customer Support
System testing
Systems analysis
Software Installation
Configuration
Communication
Interpersonal
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Organizational
According to JobzMall, the average salary range for a Field Services Engineer in Bengaluru, Karnataka, India is between INR 8,00,000 and INR 12,00,000 per year. This salary range may vary depending on the employer, the candidate's experience and qualifications, and the current job market.
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Sprinklr provides customer experience management with a unified front office platform across modern channels. Our enterprise software leverages artificial intelligence (AI) and machine learning to support enterprise digital transformation.

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