Sprinklr

Field Services Engineer

Sprinklr

Bengaluru, Karnataka, India
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We’re looking for a Field Services Engineer to join our growing team at Sprinklr and help us deliver top-notch customer service. This role requires an individual who is self-motivated, organized, and has exceptional customer service skills. The ideal candidate should have the ability to troubleshoot, maintain, and configure complex systems and software. We’re looking for someone with a proactive attitude and the willingness to continuously learn and develop their technical skills. If you’re passionate about technology and driven to provide the best customer experience possible, this is the perfect role for you!Required Qualifications:• Bachelor's degree in computer science or a related field• At least 3 years of experience working in a customer service or technical support role• Experience with cloud-based solutions and system administration• Excellent communication and problem-solving skills• Ability to work independently and in a team setting• Strong knowledge of Windows, Linux, and Mac OS platforms • Experience with networking, firewalls, and load balancers

Where is this job?
This job is located at Bengaluru, Karnataka, India
Job Qualifications
  • Bachelor's Degree In Computer Science

  • Engineering

  • Or Related Field

  • + Years Of Relevant Experience In A Customer-Facing Technical Role

  • Extensive Knowledge Of Enterprise It Setup

  • Configuration

  • And Management

  • Excellent Analytical And Problem-Solving Skills

  • Ability To Work Independently And As Part Of A Team

  • Experience With Windows And Linux Operating Systems

  • Understanding Of Networking And

Required Skills
  • Documentation

  • Process Improvement

  • Networking

  • Troubleshooting

  • Data Analysis

  • Network Security

  • Problem Solving

  • Automation

  • Deployment

  • Maintenance

  • Customer Support

  • System testing

  • Systems analysis

  • Software Installation

  • Configuration

Soft Skills
  • Communication

  • Interpersonal

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Organizational

Compensation

According to JobzMall, the average salary range for a Field Services Engineer in Bengaluru, Karnataka, India is between INR 8,00,000 and INR 12,00,000 per year. This salary range may vary depending on the employer, the candidate's experience and qualifications, and the current job market.

Additional Information
Sprinklr is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedMarch 15th, 2023
Apply BeforeAugust 19th, 2025
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About Sprinklr

Sprinklr provides customer experience management with a unified front office platform across modern channels. Our enterprise software leverages artificial intelligence (AI) and machine learning to support enterprise digital transformation.

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