Technology Analyst - Enterprise Technology Operations

2702 Love Field Dr, Dallas, TX 75235, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Ensures solutions are aligned with stated requirements and comply with departmental standards. Manages activities to ensure solutions are delivered ontime and within budget. Identifies problems, performs root cause analysis, investigates information, performs impact analysis, and formulates and executes plans to develop solutions. Identifies strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Understands and can estimate effort and value for solutions. Understands at a broad level how technology platforms/architectures are applied to automated business solutions. Sets up or follows established procedures to ensure high quality of work. Establishes or follows prioritization processes to drive work, and has a sense of urgency about getting work completed.

Where is this job?

This job is located at 2702 Love Field Dr, Dallas, TX 75235, USA

Job Qualifications

Minimum of 5 years work experience as an Analyst or equivalent position required.
Experience with ServiceNow, preferred.
Experience with the ITIL framework, preferred.
Experience working with Aircraft Operations application portfolios, preferred.
Experience prioritizing tasks that lead to critical application impact, preferred.

Required Skills

ServiceNow
Root Cause Analysis
Time Management Skills
Process modeling and redesign
Mitigating critical incidents

Soft Skills

Driven and self-motivated
Adaptability
Problem Solving Skills
Detail oriented and highly organized
Verbal and Written Communication
Multi tasker

Compensation

According to JobzMall, the average salary range for a Technology Analyst - Enterprise Technology Operations in 2702 Love Field Dr, Dallas, TX 75235, USA is between $41,000 and $104,000 per year. The salary range can vary depending on factors such as experience, skills, and job responsibilities.

Additional Information

Southwest Airlines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedJanuary 24th, 2022

Apply BeforeJune 21st, 2025

This job posting is from a verified source.

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