Southern Company

Billing Services Supervisor

Southern Company

1844 W Ferry Rd, Naperville, IL 60563, USA
Full-TimeDepends on ExperienceMid-LevelAssociate
Job Description

Supervise union and non-union employees. Ensure productivity, quality and safety of the Billing Services employees. Ensure compliance with departmental, regulatory and accounting procedures. Ensure Gas Transportation projects are initiated, tested, and implemented properly (utilizing Gas Transportation, BIA and TO resources). Monitor and improve Gas Transportation. Metrics/Processes. Billing Investigations. Meter Exchanges. Delayed Bills. Check Read Requests. Identify billing system issues and lead issue resolution Implementing processes and procedures to ensure adequate and timely billing of Gas Transportation customers. Manage day-to-day workload and completion. Develop contingency plans for staffing shortages and other business challenges.

Where is this job?
This job is located at 1844 W Ferry Rd, Naperville, IL 60563, USA
Job Qualifications
  • CC&B System Knowledge preferred

  • 5-7 years work-related experience

  • Previous experience supervising in a union environment

  • Prior supervisory experience

  • Master’s Degree a Plus

Required Skills
  • Time Management

  • Analytical skills

  • MS Excel

  • MS Word

  • Record Keeping Skills

Soft Skills
  • Verbal communication

  • written communication

  • Adaptability

  • Detail Oriented and Organized

  • Multi-tasker

Compensation

According to JobzMall, the average salary range for a Billing Services Supervisor in 1844 W Ferry Rd, Naperville, IL 60563, USA is $45,000 to $60,000 per year. This salary range may vary depending on experience, location, education, and other factors.

Additional Information
Southern Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 29th, 2020
Apply BeforeMay 22nd, 2025
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About Southern Company

Southern Company is an American gas and electric utility holding company based in the southern United States.

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