Sonoco

Account Manager

Sonoco

Hartsville, SC 29550, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an experienced Account Manager looking for an exciting new challenge? Sonoco is looking for a talented individual to join our team and help us deliver exceptional customer service to our clients.As Account Manager at Sonoco, you will be responsible for managing and building relationships with our clients. You will ensure that our customers receive the highest level of support and guidance, and that their needs are met promptly and professionally. You will also collaborate with other teams within Sonoco to ensure our customers have the best possible experience.The ideal candidate for this role will have a minimum of 3 years' experience in account management, excellent communication and organizational skills, and a passion for providing excellent customer service. In addition, you should have the ability to work with minimal supervision and handle a fast-paced, dynamic work environment. If you have the skills and experience we are looking for, then this could be the perfect opportunity for you!

Responsibilities:

  1. Develop and maintain strong relationships with customers to ensure their satisfaction.
  2. Provide accurate and timely customer service and support.
  3. Collaborate with other teams within Sonoco to ensure optimal customer experience.
  4. Lead customer account reviews to identify areas for improvement.
  5. Monitor customer accounts to ensure all requirements are met.
  6. Analyze customer feedback and suggest strategies to improve customer service.
  7. Develop customer loyalty programs to strengthen customer relationships.
  8. Manage customer inquiries and resolve conflicts.
  9. Stay up-to-date on industry trends and new products.
  10. Prepare reports and presentations for customers.
Where is this job?
This job is located at Hartsville, SC 29550, USA
Job Qualifications
  • Strong Financial Acumen

  • Excellent Communication Skills

  • Ability To Manage And Prioritize Multiple Tasks

  • Proficiency In Ms Office

  • Knowledge Of Accounting Principles

  • Ability To Analyze And Interpret Data

  • Experience Working In An Erp System

  • Customer Service Orientation

Required Skills
  • Networking

  • Planning

  • Communication

  • Time Management

  • Business Development

  • Negotiation

  • Leadership

  • Relationship Management

  • Teamwork

  • organizing

  • Market analysis

  • Problem-Solving

  • presenting

  • Analyzing

  • Selling

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Account Manager in Hartsville, SC 29550, USA is $48,000-$90,000 per year. This salary range can vary depending on the company, experience, and qualifications of the individual.

Additional Information
Sonoco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 18th, 2023
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Sonoco

Founded in 1899, Sonoco Products Company is a United States-based international provider of diversified consumer packaging, industrial products, protective packaging, and packaging supply chain services, and the world's largest producer of composite cans, tubes, and cores.

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