Are you an experienced Account Manager looking for an exciting new challenge? Sonoco is looking for a talented individual to join our team and help us deliver exceptional customer service to our clients.As Account Manager at Sonoco, you will be responsible for managing and building relationships with our clients. You will ensure that our customers receive the highest level of support and guidance, and that their needs are met promptly and professionally. You will also collaborate with other teams within Sonoco to ensure our customers have the best possible experience.The ideal candidate for this role will have a minimum of 3 years' experience in account management, excellent communication and organizational skills, and a passion for providing excellent customer service. In addition, you should have the ability to work with minimal supervision and handle a fast-paced, dynamic work environment. If you have the skills and experience we are looking for, then this could be the perfect opportunity for you!
Responsibilities:
- Develop and maintain strong relationships with customers to ensure their satisfaction.
- Provide accurate and timely customer service and support.
- Collaborate with other teams within Sonoco to ensure optimal customer experience.
- Lead customer account reviews to identify areas for improvement.
- Monitor customer accounts to ensure all requirements are met.
- Analyze customer feedback and suggest strategies to improve customer service.
- Develop customer loyalty programs to strengthen customer relationships.
- Manage customer inquiries and resolve conflicts.
- Stay up-to-date on industry trends and new products.
- Prepare reports and presentations for customers.
Strong Financial Acumen
Excellent Communication Skills
Ability To Manage And Prioritize Multiple Tasks
Proficiency In Ms Office
Knowledge Of Accounting Principles
Ability To Analyze And Interpret Data
Experience Working In An Erp System
Customer Service Orientation
Networking
Planning
Communication
Time Management
Business Development
Negotiation
Leadership
Relationship Management
Teamwork
organizing
Market analysis
Problem-Solving
presenting
Analyzing
Selling
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
collaboration
Adaptability
According to JobzMall, the average salary range for a Account Manager in Hartsville, SC 29550, USA is $48,000-$90,000 per year. This salary range can vary depending on the company, experience, and qualifications of the individual.
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Founded in 1899, Sonoco Products Company is a United States-based international provider of diversified consumer packaging, industrial products, protective packaging, and packaging supply chain services, and the world's largest producer of composite cans, tubes, and cores.

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