Are you a natural leader with a passion for customer service and the food industry? Smart & Final is looking for a Service Manager to join our team! As our Service Manager, you will be in charge of providing exceptional customer service and leading our team of associates in a fast-paced environment.To be successful in this role, you must have a minimum of two years of management experience in a fast-paced food service or retail environment. You must have excellent problem-solving skills and be able to motivate a team. You must also have the ability to work quickly and accurately under pressure, as well as be knowledgeable about food safety and sanitation regulations.If you are a driven and detail-oriented individual who loves working with people and has a knack for finding creative solutions to tricky problems, this may be the perfect job for you!
Responsibilities:
- Lead a team of associates in a fast-paced environment and provide exceptional customer service.
- Ensure compliance with food safety and sanitation regulations.
- Monitor employee performance and provide feedback when necessary.
- Resolve customer complaints quickly and efficiently.
- Develop and implement strategies to increase customer satisfaction.
- Manage the store’s inventory and ensure proper stocking.
- Train and coach staff on customer service best practices.
- Monitor store operations and identify areas for improvement.
- Develop and maintain positive relationships with vendors.
- Create reports and analyze data to track store performance.
Ability To Work In A Fast-Paced Environment
Excellent Communication Skills
Knowledge Of Customer Service Principles And Practices
Knowledge Of Inventory Management
Problem Solving Skills
Leadership Experience
Proficiency With Microsoft Office
Retail Sales Experience
Inventory Management
Communication
Sales
Scheduling
Multitasking
Leadership
customer service
Merchandising
Cash Handling
Compliance
staff training
Organization
Problem-Solving
Team-Building
Cost-Control
Communication
Leadership
Time management
Interpersonal Skills
creativity
self-motivation
Critical thinking
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Service Manager in Santa Ana, CA, USA is between $50,000 and $90,000 per year. This range can be affected by factors such as experience, certifications, and the size and type of business.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Smart & Final is a chain of warehouse-style food and supply stores based in Commerce, California, which developed through a series of mergers and expansions. The oldest of the combined companies, Hellman-Haas Grocery, was founded in 1871 in Los Angeles.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started