Service Manager

We are looking for a Service Manager at Smart & Final who will bring their excellent customer service skills and passion for leading a team to the table. Our ideal candidate will be customer-service oriented, have strong problem-solving skills, and have a proven track record of successfully managing a team.The Service Manager will be responsible for overseeing the customer service staff, ensuring a pleasant shopping experience for customers, and providing superior customer service. The Service Manager will also be responsible for monitoring sales, resolving customer concerns, and managing daily operations.The successful candidate should possess a minimum of 3 years of customer service experience and proven success in a team-oriented environment. The ideal candidate will have strong communication, interpersonal, and organizational skills, as well as a desire to lead and mentor a team. Additionally, the successful candidate will be able to make quick decisions and be able to multi-task in a fast-paced environment.If you have the enthusiasm, skills, and commitment required to be a successful Service Manager with Smart & Final, we want to hear from you!

Responsibilities:

1. Supervise customer service staff and ensure a pleasant shopping experience for customers.
2. Monitor sales and resolve customer concerns.
3. Manage daily operations.
4. Make decisions quickly and multitask in a fast-paced environment.
5. Lead and mentor a team.
6. Ensure superior customer service.
7. Develop and maintain strong relationships with customers.
8. Communicate effectively with team members.
9. Monitor performance and provide ongoing coaching and feedback.
10. Ensure compliance with company policies and procedures.

According to JobzMall, the average salary range for a Service Manager in Petaluma, CA, USA is between $50,000 and $90,000 per year. The exact salary for a Service Manager in Petaluma, CA, USA will depend on a number of factors, such as experience, education, industry, and employer.

Smart & Final is a chain of warehouse-style food and supply stores based in Commerce, California, which developed through a series of mergers and expansions. The oldest of the combined companies, Hellman-Haas Grocery, was founded in 1871 in Los Angeles.