Service Clerk

Welcome to Smart & Final, where we are dedicated to providing our customers with quality products and exceptional service. We are currently seeking a motivated and customer-focused individual to join our team as a Service Clerk. As a Service Clerk, you will play a vital role in ensuring that our customers have a positive shopping experience by providing friendly and efficient service at our store. If you are a team player with a strong work ethic and a passion for customer service, we would love to have you on our team. Read on to find out more about this exciting opportunity!

1. Greet and welcome customers as they enter the store with a friendly and positive attitude.
2. Provide excellent customer service by assisting customers with their shopping needs and inquiries.
3. Handle cash and credit card transactions accurately and efficiently at the checkout counter.
4. Maintain a clean and organized store environment, including restocking shelves and ensuring product displays are neat and appealing.
5. Assist customers with locating products and making recommendations based on their needs.
6. Handle customer complaints and resolve any issues in a timely and professional manner.
7. Follow company policies and procedures for handling returns, exchanges, and refunds.
8. Continuously monitor inventory levels and inform management of any low stock items.
9. Collaborate with team members to ensure efficient and smooth store operations.
10. Attend training sessions and stay updated on product knowledge to provide accurate information to customers.
11. Follow all safety and security protocols to ensure a safe shopping environment for customers and staff.
12. Maintain a positive and professional attitude towards customers and colleagues.
13. Display a strong work ethic and willingness to take on additional tasks as needed.
14. Adhere to all company policies and procedures, including dress code and attendance.
15. Provide feedback and suggestions to management on how to improve the customer experience.

According to JobzMall, the average salary range for a Service Clerk in Sunnyvale, CA, USA is between $32,000 and $40,000 per year. However, this can vary depending on the specific industry, company, and level of experience. Factors such as additional benefits, bonuses, and location can also impact the salary range.

Smart & Final is a chain of warehouse-style food and supply stores based in Commerce, California, which developed through a series of mergers and expansions. The oldest of the combined companies, Hellman-Haas Grocery, was founded in 1871 in Los Angeles.