Smart & Final

Service Clerk

Smart & Final

San Francisco, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Smart & Final, where we are dedicated to providing our customers with exceptional service and quality products. We are currently seeking a friendly and organized individual to join our team as a Service Clerk.As a Service Clerk, you will play a vital role in ensuring the smooth operation of our store. Your main responsibility will be to assist customers with their purchases and provide them with a pleasant shopping experience. This position requires someone who is customer-oriented, detail-oriented, and able to work well in a fast-paced environment.If you have a passion for customer service and possess excellent communication and organizational skills, we would love to hear from you. Take the first step towards a rewarding career at Smart & Final by applying for our Service Clerk position today.

  1. Greet and welcome customers in a friendly and professional manner.
  2. Assist customers with locating products and provide recommendations as needed.
  3. Handle customer inquiries and concerns in a timely and efficient manner.
  4. Ensure that the store is well-stocked and products are displayed neatly and attractively.
  5. Process customer transactions accurately and efficiently using the store's POS system.
  6. Maintain a clean and organized work area, including check-out lanes and shelves.
  7. Assist in receiving and stocking merchandise, including lifting and carrying heavy items.
  8. Follow store policies and procedures to ensure the safety and security of customers and employees.
  9. Collaborate with team members to ensure smooth and efficient store operations.
  10. Continuously strive to improve the customer experience by providing exceptional service.
  11. Attend training sessions and stay updated on product knowledge and store promotions.
  12. Handle customer complaints and resolve issues in a professional and courteous manner.
  13. Maintain knowledge of current and upcoming store promotions and communicate them to customers.
  14. Assist in maintaining accurate inventory levels by conducting regular stock checks and restocking shelves.
  15. Follow all health and safety regulations to ensure a safe working environment for customers and employees.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Excellent Customer Service Skills: As A Service Clerk At Smart & Final, You Will Be Interacting With Customers On A Daily Basis. Therefore, Having Excellent Customer Service Skills, Such As Being Friendly, Approachable, And Able To Handle Customer Complaints, Is Essential.

  • Cash Handling Experience: Service Clerks Are Responsible For Handling Cash Transactions, Such As Processing Payments And Providing Change. Having Previous Experience Handling Cash And A Basic Understanding Of Cash Handling Procedures Is Important For This Role.

  • Attention To Detail: Service Clerks Are Responsible For Maintaining The Cleanliness And Organization Of The Store. This Includes Stocking Shelves, Rotating Products, And Keeping The Store Well-Maintained. Having A Keen Eye For Detail And Being Able To Work In A Fast-Paced Environment Is Crucial.

  • Physical Stamina: This Role Requires Standing For Long Periods, Lifting And Moving Heavy Objects, And Being On Your Feet For The Majority Of Your Shift. Therefore, Having Physical Stamina And The Ability To Lift Up To 50 Pounds Is Necessary.

  • Teamwork: As A Service Clerk, You Will Be Working Closely With Other Team Members, Including Cashiers, Stockers, And Managers. Being Able To Work Well In A Team, Communicate Effectively, And Take Direction From Others Is Essential For Success In This Role.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • Inventory Control

  • customer service

  • Cash Handling

  • Sales Support

  • Teamwork

  • Organization

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Service Clerk in San Francisco, CA, USA is approximately $40,000-$50,000 per year. This may vary depending on the specific job duties, experience level, and company.

Additional Information
Smart & Final is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2024
Apply BeforeMay 22nd, 2025
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About Smart & Final

Smart & Final is a chain of warehouse-style food and supply stores based in Commerce, California, which developed through a series of mergers and expansions. The oldest of the combined companies, Hellman-Haas Grocery, was founded in 1871 in Los Angeles.

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