Sleep Number

Customer Service Representative

Sleep Number

Redlands, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Sleep Number, we are looking for an enthusiastic and passionate Customer Service Representative to join our team. As a Customer Service Representative, you will provide excellent customer service to Sleep Number customers, both in-store and over the phone. You will be a key part of our customer service team, striving to ensure each customer has a great experience.To be successful in this role, you will need strong problem-solving and communication skills, as well as the ability to work independently. You must also be highly organized and able to work in a fast-paced environment. A positive attitude and the ability to work well with others will also be essential. If you have a passion for providing excellent customer service and take pride in delivering superior results, then this is the role for you!

Where is this job?
This job is located at Redlands, CA, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Ability To Multi-Task

  • Knowledge Of Customer Service Principles And Practices

  • Proven Ability To Work In A Fast-Paced Environment

  • Proficiency In Microsoft Office

  • Ability To Work On Call Shifts

  • Ability To Effectively Handle Customer Complaints And Inquiries

  • Ability To Maintain Confidentiality Of Customer Information

Required Skills
  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Negotiation

  • Conflict Resolution

  • Listening

  • Empathy

  • Organization

  • Detail-oriented

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Interpersonal

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Analytical Thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Service Representative in Redlands, CA, USA is between $31,000 and $45,000 per year. This is based on the job postings that employers have posted on the JobzMall website. The actual salary for a Customer Service Representative will vary depending on the company, experience, and other factors.

Additional Information
Sleep Number is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 12th, 2023
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Sleep Number

Sleep Number is a U.S.-based manufacturer that manufactures the Sleep Number and Comfortaire beds as well as foundations and bedding accessories.

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