Welcome to the exciting world of Skechers! As a global leader in the footwear industry, we are looking for a dynamic and results-driven Retail Store Manager to join our team. As a Retail Store Manager, you will be responsible for leading a team, driving sales, and providing exceptional customer service. We are seeking a passionate and experienced leader who is dedicated to delivering a memorable shopping experience for our customers. If you have a strong retail background, a proven track record of success, and a passion for the Skechers brand, we want to hear from you!
- Oversee and manage the daily operations of the retail store, including sales, customer service, inventory management, and staff scheduling.
- Develop and implement strategies to drive sales and increase profitability, while also maintaining a high level of customer satisfaction.
- Lead and motivate a team of sales associates, providing coaching, training, and support to ensure the achievement of sales targets and customer service goals.
- Create a positive and welcoming atmosphere in the store, ensuring that customers have a memorable shopping experience.
- Monitor and analyze sales data and trends to make informed decisions and adjustments to improve store performance.
- Maintain visual merchandising standards and ensure that the store is always well-stocked and visually appealing.
- Handle customer complaints and resolve any issues in a timely and professional manner.
- Collaborate with other departments, such as marketing and operations, to ensure the store is aligned with company goals and initiatives.
- Stay up-to-date with industry trends, market competition, and customer preferences to make strategic decisions that will keep the store competitive.
- Uphold company policies and procedures, including but not limited to, loss prevention, safety, and employee code of conduct.
- Manage and maintain inventory levels, ensuring accurate stock levels and minimizing shrinkage.
- Conduct performance evaluations and provide feedback and development opportunities for team members.
- Ensure all store operations are in compliance with local, state, and federal laws and regulations.
- Communicate effectively with upper management and provide regular reports on store performance, sales, and customer feedback.
- Act as a brand ambassador for Skechers, promoting the company's values, products, and culture to both customers and employees.
Minimum Of 3-5 Years Of Experience In Retail Management, Preferably In The Footwear Or Apparel Industry.
Strong Leadership Skills With A Proven Track Record Of Effectively Managing And Motivating A Team.
Excellent Communication And Interpersonal Skills, Able To Interact With Customers, Employees, And Upper Management.
Knowledge Of Retail Operations, Including Inventory Management, Visual Merchandising, And Sales Techniques.
Bachelor's Degree In Business, Marketing, Or A Related Field Preferred.
Communication
Time Management
Product knowledge
Budget management
Leadership
Inventory Control
customer service
Team Building
Visual merchandising
Sales management
staff training
Problem-Solving
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Retail Store Manager in Chicago, IL, USA is between $38,000 and $85,000 per year. This can vary depending on the size and type of retail store, as well as the experience and qualifications of the individual manager. Some retail store managers may also receive bonuses and commission on top of their base salary.
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Skechers USA, Inc. is an American lifestyle and performance footwear company. Headquartered in Manhattan Beach, California, the brand was founded in 1992 and is now the third largest athletic footwear brand in the United States.

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