Skechers

Retail Product Specialist - Santa Clara

Skechers
Santa Clara, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about retail and have a love for shoes? Look no further! Skechers is seeking a dynamic and driven Retail Product Specialist to join our team in Santa Clara. As a Retail Product Specialist, you will be responsible for providing exceptional customer service and creating a positive shopping experience for our customers. We are looking for someone who is knowledgeable about our products, has excellent communication skills, and has a strong sales background. If you are a team player with a passion for footwear and a desire to excel in a retail environment, we want to hear from you!

  1. Greet and engage customers in a friendly and professional manner.
  2. Provide exceptional customer service by actively listening to and addressing customer needs and concerns.
  3. Maintain a thorough knowledge of all products and services offered by Skechers.
  4. Assist customers in finding the perfect shoe for their needs by accurately describing product features and benefits.
  5. Utilize strong sales skills to meet and exceed sales goals.
  6. Create a welcoming and positive shopping experience for customers by ensuring a clean and organized store environment.
  7. Collaborate with team members to ensure a smooth and efficient sales process.
  8. Stay up-to-date on current fashion trends and incorporate them into product recommendations for customers.
  9. Handle customer complaints and escalate issues to management when necessary.
  10. Participate in training sessions and product knowledge seminars to continually enhance product expertise.
  11. Contribute to the achievement of store sales targets and other performance goals.
  12. Maintain accurate and organized records of sales and customer interactions.
  13. Proactively seek opportunities to improve customer satisfaction and drive sales.
  14. Adhere to all company policies and procedures, including safety and security protocols.
  15. Continually strive to improve personal and team performance through open communication and feedback.
Where is this job?
This job is located at Santa Clara, CA, USA
Job Qualifications

  • Excellent Product Knowledge: A Successful Retail Product Specialist At Skechers Must Have A Thorough Understanding Of All Products Offered By The Company, Including Features, Benefits, And Target Demographics.

  • Strong Sales And Customer Service Skills: The Ability To Effectively Communicate With Customers And Close Sales Is Crucial For A Retail Product Specialist At Skechers. This Role Requires Exceptional Customer Service Skills To Ensure A Positive Shopping Experience For Customers.

  • Retail Experience: Previous Experience In A Retail Environment Is Highly Desirable For This Position. A Retail Product Specialist Should Be Familiar With Store Operations, Inventory Management, And Visual Merchandising.

  • Attention To Detail: As A Retail Product Specialist, Attention To Detail Is Crucial In Ensuring Accurate Product Displays And Inventory Management. The Ability To Identify And Correct Any Discrepancies Or Errors Is Essential For Success In This Role.

  • Team Player: A Retail Product Specialist At Skechers Must Be Able To Work Well In A Team Environment, Collaborating With Colleagues And Managers To Achieve Sales Targets And Ensure A Positive Shopping Experience For Customers. The Ability To Work Well Under Pressure And Be Flexible In A Fast-Paced Retail Setting Is Also Important.

Required Skills

  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • brand awareness

  • retail operations

  • Sales Techniques

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Product Specialist - Santa Clara in Santa Clara, CA, USA is between $47,000 and $67,000 per year. However, this can vary depending on factors such as the specific company, the candidate's level of experience, and the overall job market in the area.

Additional Information
Skechers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 10th, 2024
Apply BeforeJune 21st, 2025
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About Skechers

Skechers USA, Inc. is an American lifestyle and performance footwear company. Headquartered in Manhattan Beach, California, the brand was founded in 1992 and is now the third largest athletic footwear brand in the United States.

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