Skechers

Retail Floor Leader

Skechers

Marina Del Rey, CA 90292, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of retail at Skechers! We are currently seeking a dynamic and passionate Retail Floor Leader to join our team. As a Floor Leader, you will be a key player in creating an exceptional shopping experience for our customers and maintaining the overall success of our store. We are looking for individuals who possess strong leadership skills, have a passion for sales, and are dedicated to delivering excellent customer service. If you have a love for fashion, a drive for success, and a desire to be part of a fun and fast-paced environment, then we want to hear from you!

  1. Lead and motivate a team of retail sales associates to achieve sales targets and provide exceptional customer service.
  2. Create a welcoming and positive atmosphere for customers by greeting them and assisting with their shopping needs.
  3. Train, coach, and develop team members on product knowledge, sales techniques, and customer service skills.
  4. Ensure the store is visually appealing and well-stocked at all times by monitoring inventory levels, restocking shelves, and organizing merchandise.
  5. Implement and maintain company policies and procedures, including opening and closing procedures, cash handling, and loss prevention measures.
  6. Continuously monitor and improve store performance by analyzing sales data and identifying areas for improvement.
  7. Act as a role model for the team by demonstrating excellent customer service, salesmanship, and professionalism.
  8. Handle and resolve customer complaints and issues in a timely and effective manner.
  9. Collaborate with store management to create and implement strategies for increasing sales and achieving store goals.
  10. Stay up-to-date with product knowledge, industry trends, and competitor activity to make informed recommendations to customers and team members.
  11. Assist with merchandising and visual displays to ensure the store is visually appealing and reflects the brand image.
  12. Maintain a clean and organized sales floor, stock room, and back office area.
  13. Encourage and promote a positive and inclusive work environment for all team members.
  14. Communicate effectively with team members and management, providing regular updates on store operations and performance.
  15. Adhere to all company policies and procedures, including safety and security protocols.
Where is this job?
This job is located at Marina Del Rey, CA 90292, USA
Job Qualifications
  • Strong Leadership Skills: A Retail Floor Leader At Skechers Should Have The Ability To Lead And Motivate A Team Of Sales Associates To Achieve Sales Targets And Provide Exceptional Customer Service.

  • Retail Experience: Previous Experience In A Retail Environment, Preferably In A Leadership Role, Is Essential For A Retail Floor Leader At Skechers. This Includes Knowledge Of Retail Operations, Inventory Management, And Customer Service.

  • Excellent Communication Skills: A Retail Floor Leader Must Be Able To Effectively Communicate With Team Members, Customers, And Upper Management. This Includes The Ability To Provide Clear Instructions, Give Feedback, And Resolve Conflicts.

  • Product Knowledge: A Strong Understanding Of Skechers Products, Including Features, Benefits, And Styles, Is Important For A Retail Floor Leader. This Knowledge Will Help Them Train And Coach Team Members, As Well As Assist Customers In Finding The Right Products.

  • Customer Service Orientation: Skechers Prides Itself On Providing Exceptional Customer Service, And A Retail Floor Leader Should Embody This Value. They Should Have A Friendly And Approachable Demeanor, As Well As The Ability To Handle Difficult Customer Situations With Professionalism And Empathy.

Required Skills
  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • Leadership

  • Inventory Control

  • customer service

  • Visual merchandising

  • Training and Development

  • Problem-Solving

  • sales expertise

  • Mult

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Floor Leader in Marina Del Rey, CA 90292, USA is $40,000 - $55,000 per year. However, this may vary depending on factors such as the size and type of retail store, the candidate's level of experience, and the specific responsibilities and duties of the position. Additionally, the cost of living in Marina Del Rey may also impact the salary range for this role.

Additional Information
Skechers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 24th, 2024
Apply BeforeJune 21st, 2025
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About Skechers

Skechers USA, Inc. is an American lifestyle and performance footwear company. Headquartered in Manhattan Beach, California, the brand was founded in 1992 and is now the third largest athletic footwear brand in the United States.

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