Welcome to the world of Skechers, where comfort, style, and innovation come together to create the ultimate footwear experience. We are looking for a dynamic and motivated Retail Floor Leader to join our team and help us continue to provide exceptional service to our valued customers. As a leader on our retail floor, you will play a crucial role in driving sales, managing a team, and maintaining the overall success of our store. If you have a passion for retail, a keen eye for fashion, and a proven track record of leadership, we want to hear from you!
- Provide exceptional customer service to all customers, ensuring a positive and welcoming environment.
- Drive sales by actively promoting and selling Skechers products to customers.
- Train and develop team members on product knowledge, sales techniques, and customer service skills.
- Lead by example and maintain a high level of professionalism and enthusiasm at all times.
- Monitor and analyze sales data to identify trends and opportunities for improvement.
- Create and implement strategies to achieve sales goals and targets.
- Manage inventory and ensure products are well-stocked and displayed according to company standards.
- Conduct regular team meetings to communicate goals, updates, and expectations.
- Delegate tasks and responsibilities to team members, while providing support and guidance as needed.
- Ensure the store is clean, organized, and visually appealing at all times.
- Uphold company policies and procedures, including but not limited to customer service, sales, and safety protocols.
- Handle customer inquiries, complaints, and issues in a professional and timely manner.
- Collaborate with other retail floor leaders and store management to share best practices and achieve overall store success.
- Stay updated on current fashion trends and product knowledge to provide expert advice to customers and team members.
- Continuously strive to improve the overall customer experience and exceed sales goals.
Strong Leadership Skills: A Retail Floor Leader At Skechers Must Possess Excellent Leadership Skills In Order To Effectively Lead And Motivate Their Team To Achieve Sales Goals And Provide Exceptional Customer Service.
Retail Experience: Candidates For This Role Should Have Prior Experience Working In A Retail Environment, Preferably In A Leadership Role. This Experience Will Demonstrate A Strong Understanding Of Retail Operations, Inventory Management, And Customer Service.
Product Knowledge: A Deep Understanding Of Skechers Products, Including Features, Benefits, And Styles, Is Essential For A Retail Floor Leader. This Knowledge Will Allow Them To Effectively Train And Educate Their Team, As Well As Provide Expert Product Recommendations To Customers.
Sales And Customer Service Orientation: As A Key Member Of The Sales Team, A Retail Floor Leader At Skechers Must Have A Strong Sales And Customer Service Orientation. This Includes The Ability To Identify And Capitalize On Sales Opportunities, As Well As Provide A Positive And Memorable Shopping Experience For Customers.
Organizational And Time Management Skills: The Role Of A Retail Floor Leader At Skechers Requires Strong Organizational And Time Management Skills. This Includes The Ability To Prioritize Tasks, Delegate Responsibilities, And Ensure That The Store Runs Smoothly And Efficiently At All Times.
Inventory Management
Communication
Time Management
Team Management
Product knowledge
Problem Solving
Leadership
customer service
Visual merchandising
employee training
Sales strategies
Multit
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Floor Leader in Grand Prairie, TX, USA is $30,000-$50,000 per year. This may vary depending on the specific company, location, and level of experience. Some companies may offer additional benefits and incentives such as bonuses or commission.
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Skechers USA, Inc. is an American lifestyle and performance footwear company. Headquartered in Manhattan Beach, California, the brand was founded in 1992 and is now the third largest athletic footwear brand in the United States.
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