Retail Floor Leader

Welcome to the world of Skechers USA! As a global leader in the footwear industry, we are constantly seeking passionate and driven individuals to join our team. Currently, we are looking for a dedicated and experienced Retail Floor Leader to help us deliver an exceptional shopping experience to our customers. If you have a love for fashion, a strong leadership skills, and a passion for providing top-notch customer service, we want to hear from you! Keep reading to learn more about this exciting opportunity.

1. Greet and welcome customers as they enter the store, creating a positive and friendly atmosphere.
2. Lead by example by providing excellent customer service and promoting a strong customer-centric culture among team members.
3. Train and develop retail associates on company policies, procedures, and customer service standards.
4. Monitor and maintain the appearance of the store, ensuring it meets company standards for cleanliness and organization.
5. Assist in the implementation of merchandising strategies to maximize sales and create an appealing shopping environment.
6. Proactively engage with customers to understand their needs and provide personalized shopping recommendations.
7. Process transactions accurately and efficiently, including handling cash, credit, and other forms of payment.
8. Resolve customer complaints and concerns in a timely and professional manner.
9. Continuously monitor inventory levels and communicate with management to ensure product availability.
10. Collaborate with store management to set and achieve sales goals, as well as identify areas for improvement.
11. Maintain a thorough understanding of company products and stay updated on new arrivals and product promotions.
12. Adhere to all company policies and procedures, including health and safety guidelines.
13. Lead and motivate team members to achieve individual and team goals.
14. Conduct daily floor walks to ensure all areas of the store are maintained and functioning properly.
15. Assist in the training and onboarding of new team members.
16. Stay updated on industry trends and competitor activities to make informed recommendations to management.
17. Complete all administrative tasks accurately and on time.
18. Act as a role model for the company values, promoting a positive and inclusive work environment.
19. Flexibly adapt to changing business needs and participate in special projects as assigned.
20. Continuously strive for personal and professional growth and development.

According to JobzMall, the average salary range for a Retail Floor Leader in Baltimore, MD, USA is between $32,000 and $42,000 per year. This can vary depending on factors such as the specific company, experience level, and location within the city. Some companies may also offer additional benefits and bonuses.

Skechers USA, Inc. is an American lifestyle and performance footwear company. Headquartered in Manhattan Beach, California, the brand was founded in 1992 and is now the third largest athletic footwear brand in the United States.