Welcome to the world of Skechers USA! We are seeking a motivated and passionate individual to join our team as a Retail Floor Leader. In this role, you will be responsible for leading and inspiring our retail team to provide exceptional customer service and achieve sales goals. As a Floor Leader, you will play a crucial role in creating a positive and dynamic shopping experience for our customers. We are looking for someone with previous retail experience and strong leadership skills to help elevate our brand and drive success. If you have a passion for footwear and a desire to lead and develop a team, we want to hear from you!
- Lead and inspire the retail team to provide exceptional customer service.
- Set and communicate sales goals to the team.
- Create a positive and dynamic shopping experience for customers.
- Train and develop team members on product knowledge and sales techniques.
- Monitor and assess team performance, providing feedback and coaching as needed.
- Ensure store policies and procedures are followed by all team members.
- Maintain a clean and organized sales floor, including restocking and merchandising.
- Collaborate with management to develop and implement strategies to drive sales and achieve targets.
- Resolve customer complaints and escalate issues as needed.
- Act as a role model for the team, embodying the company's values and promoting a positive work culture.
- Assist with inventory management and stock replenishment.
- Adhere to company policies and procedures, including safety and security protocols.
- Stay up-to-date with product knowledge and industry trends.
- Schedule and coordinate team members' shifts and breaks.
- Assist in recruiting and onboarding new team members.
- Conduct regular meetings and trainings to keep the team informed and motivated.
- Provide regular updates on team performance and progress towards sales goals.
- Communicate effectively with management and other departments within the company.
- Actively participate in company initiatives and promotions.
- Continuously seek opportunities for personal and professional growth.
Strong Leadership Skills: A Retail Floor Leader At Skechers Usa Must Have Excellent Leadership Skills To Effectively Manage And Motivate A Team Of Sales Associates.
Retail Experience: Candidates Should Have At Least 2-3 Years Of Experience In A Retail Environment, Preferably In A Leadership Role. This Experience Will Help Them Understand The Needs Of Customers And Effectively Manage The Store's Operations.
Knowledge Of The Brand: As A Floor Leader, It Is Important To Have A Strong Understanding Of The Skechers Brand, Its Products, And Its Target Market. This Will Help In Providing Excellent Customer Service And Driving Sales.
Customer Service Skills: A Retail Floor Leader Should Possess Excellent Customer Service Skills To Ensure That Customers Have A Positive Shopping Experience And To Handle Any Customer Complaints Or Issues.
Organizational Skills: The Role Of A Retail Floor Leader Involves Overseeing The Store's Daily Operations, Managing Inventory, And Ensuring That The Store Is Clean And Organized. Therefore, Strong Organizational Skills Are Essential For This Position.
Inventory Management
Communication
Time Management
Product knowledge
customer service
Cash Handling
Visual merchandising
Team Leadership
Training and Development
Problem-Solving
Sales Techniques
Communication
Conflict Resolution
Leadership
Time management
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Retail Floor Leader in Little Rock, AR, USA is $35,000 - $45,000 per year. However, this can vary depending on the specific company, experience level, and other factors. It is important to research and compare salaries for specific job positions and companies in the area to get a more accurate estimate.
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Skechers USA, Inc. is an American lifestyle and performance footwear company. Headquartered in Manhattan Beach, California, the brand was founded in 1992 and is now the third largest athletic footwear brand in the United States.
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