Welcome to the world of SKECHERS! We are a global leader in the footwear industry, known for our innovative designs and comfortable footwear. We are currently seeking a dynamic and experienced Retail Floor Leader to join our team at Skechers USA. As a Retail Floor Leader, you will play a crucial role in providing exceptional customer service and leading a team to achieve sales goals. If you are a passionate leader with a strong background in retail and a love for SKECHERS, we would love to have you on our team! Keep reading to learn more about the qualifications we are looking for in our ideal candidate.
- Greet and welcome customers to the store with a positive and friendly attitude.
- Provide exceptional customer service by assisting customers with product selection, fitting, and purchases.
- Lead and motivate a team of retail associates to achieve sales goals and deliver excellent customer service.
- Train and coach team members on product knowledge, sales techniques, and company policies and procedures.
- Ensure the store is clean, organized, and visually appealing at all times.
- Monitor inventory levels and assist with restocking products as needed.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Collaborate with store management to develop and implement strategies to increase sales and improve overall store performance.
- Stay up to date with current and upcoming product releases and promotions to effectively communicate with customers and team members.
- Adhere to company policies and procedures, including cash handling and visual merchandising guidelines.
- Maintain a safe and secure environment for customers and team members by following safety protocols and procedures.
- Assist with opening and closing duties as needed.
- Act as a role model for team members by displaying a positive attitude, strong work ethic, and excellent customer service skills.
- Attend training sessions and meetings as required by the company.
- Continuously strive to achieve personal and team sales goals.
Strong Leadership Skills: A Retail Floor Leader At Skechers Usa Should Possess Excellent Leadership Skills To Effectively Manage And Guide Their Team Of Sales Associates. This Includes The Ability To Delegate Tasks, Provide Feedback, And Motivate Team Members To Achieve Sales Goals.
Retail Experience: Prior Experience In A Retail Environment Is Essential For A Retail Floor Leader Position At Skechers Usa. This Includes Knowledge Of Store Operations, Customer Service, And Inventory Management.
Sales And Customer Service Orientation: A Successful Retail Floor Leader Should Have A Strong Focus On Sales And Customer Service. This Includes Being Able To Identify And Capitalize On Sales Opportunities, As Well As Providing Exceptional Customer Service To Ensure Customer Satisfaction And Loyalty.
Organizational And Time Management Skills: As A Retail Floor Leader, One Should Be Able To Effectively Multitask And Prioritize Tasks To Ensure The Smooth Operation Of The Store. This Includes Managing Inventory, Scheduling, And Maintaining Visual Merchandising Standards.
Excellent Communication Skills: Effective Communication Is Crucial For A Retail Floor Leader To Liaise With Team Members, Customers, And Management. This Includes Strong Verbal And Written Communication Skills, As Well As The Ability To Listen Actively And Resolve Conflicts Effectively.
Communication Skills
Inventory Management
Time Management
Product knowledge
Problem Solving
customer service
Cash Handling
Visual merchandising
Team Leadership
Sales management
Training and Development
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Floor Leader in Cabazon, CA 92230, USA is $35,000-$45,000 per year. This may vary depending on the specific company, location, and level of experience of the individual.
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Skechers USA, Inc. is an American lifestyle and performance footwear company. Headquartered in Manhattan Beach, California, the brand was founded in 1992 and is now the third largest athletic footwear brand in the United States.
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