
Retail Assistant Store Manager
Welcome to Skechers, the premier destination for stylish and comfortable footwear. We are looking for a motivated and enthusiastic Retail Assistant Store Manager to join our team and help elevate our customers' shopping experience. As the Assistant Store Manager, you will play a crucial role in supporting the Store Manager in all aspects of store operations, while providing exceptional customer service and leading a team to success. If you are a dynamic leader with a passion for retail and a drive to achieve results, we want to hear from you!
- Support the Store Manager in all aspects of store operations, including but not limited to sales, inventory management, visual merchandising, and customer service.
- Provide exceptional customer service by greeting and assisting customers, answering product questions, and resolving any issues or concerns.
- Lead and motivate a team of sales associates to achieve store targets and deliver excellent customer service.
- Assist in hiring, training, and scheduling of staff to ensure adequate coverage and a positive work environment.
- Monitor and analyze sales and inventory data to identify opportunities for improvement and make recommendations to the Store Manager.
- Ensure compliance with company policies and procedures, including cash handling and loss prevention measures.
- Maintain a clean and organized store environment, including visual merchandising standards and inventory management.
- Assist in the planning and execution of in-store events and promotions to drive sales and enhance the customer experience.
- Act as a brand ambassador by staying up-to-date on product knowledge and sharing with customers and the team.
- Communicate effectively with the Store Manager and other team members, providing feedback and suggestions for improvement.
- Handle customer inquiries and complaints in a professional and timely manner, seeking assistance from the Store Manager when necessary.
- Support the Store Manager in achieving financial and operational goals for the store.
- Continuously strive to improve and enhance the overall shopping experience for customers.
- Adhere to all company policies and procedures regarding safety, security, and loss prevention.
- Other duties as assigned by the Store Manager or company leadership.
Prior Retail Management Experience: A Minimum Of 2-3 Years Of Experience In A Retail Management Role, Preferably In A Footwear Or Fashion Industry.
Strong Leadership Skills: The Ability To Effectively Manage And Motivate A Team Of Sales Associates, Set Goals, And Provide Guidance And Support To Achieve Them.
Excellent Customer Service Skills: A Proven Track Record Of Providing Exceptional Customer Service, Handling Customer Complaints And Ensuring Customer Satisfaction.
Knowledge Of Retail Operations: Understanding Of Inventory Management, Visual Merchandising, And Sales Techniques To Drive Store Profitability And Meet Sales Targets.
Communication And Organizational Skills: Effective Communication Skills, Both Verbal And Written, And The Ability To Multitask, Prioritize And Delegate Tasks To Ensure Smooth Store Operations.
Training
Communication
Time Management
Product knowledge
Inventory Control
customer service
Team Building
Sales Analysis
Visual merchandising
Team Leadership
Sales management
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Assistant Store Manager in Baltimore, MD, USA is between $38,000 and $47,000 per year. This may vary depending on the specific company, location, and level of experience of the individual.
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Skechers USA, Inc. is an American lifestyle and performance footwear company. Headquartered in Manhattan Beach, California, the brand was founded in 1992 and is now the third largest athletic footwear brand in the United States.

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