Skechers

Retail Assistant Store Manager

Skechers

Baltimore, MD, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Skechers, the premier destination for stylish and comfortable footwear. We are looking for a motivated and enthusiastic Retail Assistant Store Manager to join our team and help elevate our customers' shopping experience. As the Assistant Store Manager, you will play a crucial role in supporting the Store Manager in all aspects of store operations, while providing exceptional customer service and leading a team to success. If you are a dynamic leader with a passion for retail and a drive to achieve results, we want to hear from you!

  1. Support the Store Manager in all aspects of store operations, including but not limited to sales, inventory management, visual merchandising, and customer service.
  2. Provide exceptional customer service by greeting and assisting customers, answering product questions, and resolving any issues or concerns.
  3. Lead and motivate a team of sales associates to achieve store targets and deliver excellent customer service.
  4. Assist in hiring, training, and scheduling of staff to ensure adequate coverage and a positive work environment.
  5. Monitor and analyze sales and inventory data to identify opportunities for improvement and make recommendations to the Store Manager.
  6. Ensure compliance with company policies and procedures, including cash handling and loss prevention measures.
  7. Maintain a clean and organized store environment, including visual merchandising standards and inventory management.
  8. Assist in the planning and execution of in-store events and promotions to drive sales and enhance the customer experience.
  9. Act as a brand ambassador by staying up-to-date on product knowledge and sharing with customers and the team.
  10. Communicate effectively with the Store Manager and other team members, providing feedback and suggestions for improvement.
  11. Handle customer inquiries and complaints in a professional and timely manner, seeking assistance from the Store Manager when necessary.
  12. Support the Store Manager in achieving financial and operational goals for the store.
  13. Continuously strive to improve and enhance the overall shopping experience for customers.
  14. Adhere to all company policies and procedures regarding safety, security, and loss prevention.
  15. Other duties as assigned by the Store Manager or company leadership.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Prior Retail Management Experience: A Minimum Of 2-3 Years Of Experience In A Retail Management Role, Preferably In A Footwear Or Fashion Industry.

  • Strong Leadership Skills: The Ability To Effectively Manage And Motivate A Team Of Sales Associates, Set Goals, And Provide Guidance And Support To Achieve Them.

  • Excellent Customer Service Skills: A Proven Track Record Of Providing Exceptional Customer Service, Handling Customer Complaints And Ensuring Customer Satisfaction.

  • Knowledge Of Retail Operations: Understanding Of Inventory Management, Visual Merchandising, And Sales Techniques To Drive Store Profitability And Meet Sales Targets.

  • Communication And Organizational Skills: Effective Communication Skills, Both Verbal And Written, And The Ability To Multitask, Prioritize And Delegate Tasks To Ensure Smooth Store Operations.

Required Skills
  • Training

  • Communication

  • Time Management

  • Product knowledge

  • Inventory Control

  • customer service

  • Team Building

  • Sales Analysis

  • Visual merchandising

  • Team Leadership

  • Sales management

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Assistant Store Manager in Baltimore, MD, USA is between $38,000 and $47,000 per year. This may vary depending on the specific company, location, and level of experience of the individual.

Additional Information
Skechers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 24th, 2024
Apply BeforeMay 10th, 2026
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About Skechers

Skechers USA, Inc. is an American lifestyle and performance footwear company. Headquartered in Manhattan Beach, California, the brand was founded in 1992 and is now the third largest athletic footwear brand in the United States.

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