Specialist, Utility Billing

At Simon Property Group, we are committed to providing exceptional experiences for our customers and tenants. As a leading real estate company, we are seeking a highly skilled and motivated Specialist, Utility Billing to join our team. In this role, you will play a crucial role in managing and overseeing the utility billing process for our properties across the country. We are looking for a detail-oriented individual with a strong background in utility billing and a passion for delivering outstanding customer service. If you are looking for a dynamic and challenging opportunity with a reputable company, we encourage you to apply for this position.

1. Oversee the utility billing process for all properties within the company, ensuring accuracy and timeliness.
2. Manage communication with utility companies to ensure timely and accurate billing and resolve any issues that may arise.
3. Collaborate with property managers and tenants to ensure all utility charges are correctly allocated and billed.
4. Develop and maintain strong relationships with utility providers to negotiate favorable rates and resolve any billing discrepancies.
5. Monitor and analyze utility usage and costs to identify areas for cost savings and efficiency improvements.
6. Ensure compliance with all regulatory and legal requirements related to utility billing.
7. Train and guide property management teams on proper utility billing procedures and best practices.
8. Prepare and present reports on utility billing data and trends to senior management.
9. Resolve any customer inquiries or concerns related to utility billing in a timely and professional manner.
10. Continuously seek opportunities to improve and streamline the utility billing process.
11. Stay updated on industry best practices and changes in utility billing regulations.
12. Assist with budgeting and forecasting utility expenses for properties.
13. Collaborate with other departments, such as accounting and finance, to ensure accurate and timely recording of utility expenses.
14. Maintain accurate records and documentation related to utility billing activities.
15. Uphold the company's commitment to exceptional customer service by providing prompt and effective solutions to any utility billing issues.

According to JobzMall, the average salary range for a Specialist, Utility Billing in Indianapolis, IN, USA is $36,500 - $56,000 per year. This may vary depending on the specific company, years of experience, and skills of the individual.

Simon Property Group, Inc. is an American commercial real estate company, the largest retail real estate investment trust, and the largest shopping mall operator in the US.