Shoe Carnival

Store Associate

Shoe Carnival

St. Louis, MO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Shoe Carnival, where we believe that every step counts in making our customers feel confident and comfortable. We are currently seeking a motivated and customer-focused individual to join our team as a Store Associate. As a member of our Shoe Carnival family, you will play a vital role in providing exceptional customer service and creating a positive shopping experience for our customers. If you have a passion for fashion and a desire to help others put their best foot forward, then we want to hear from you!

  1. Greet and welcome customers as they enter the store with a friendly and positive attitude.
  2. Assist customers in finding their desired products and provide them with product knowledge and recommendations.
  3. Ensure that the store is clean, organized, and visually appealing at all times.
  4. Process customer transactions accurately and efficiently using the store's point of sale system.
  5. Handle customer inquiries, complaints, and returns in a professional and timely manner.
  6. Stay updated on current fashion trends and product knowledge to better assist customers.
  7. Maintain a thorough understanding of all store policies and procedures and ensure they are followed at all times.
  8. Collaborate with team members to achieve sales targets and provide excellent customer service.
  9. Maintain proper stock levels on the sales floor, restock shelves and displays, and assist with inventory management.
  10. Participate in store meetings and training sessions to continuously improve customer service and knowledge of products.
  11. Uphold the company's standards of professionalism, appearance, and behavior.
  12. Adhere to all safety and security procedures to ensure the safety of customers and employees.
  13. Perform any other duties or tasks assigned by the Store Manager.
Where is this job?
This job is located at St. Louis, MO, USA
Job Qualifications
  • Excellent Customer Service Skills: A Store Associate At Shoe Carnival Should Possess Strong Interpersonal And Communication Skills In Order To Provide Exceptional Customer Service And Build Positive Relationships With Customers.

  • Knowledge Of Shoe Products And Trends: A Thorough Understanding Of The Shoe Products Sold At Shoe Carnival And The Latest Fashion Trends Is Essential For A Store Associate To Effectively Assist And Advise Customers.

  • Sales Experience: Previous Sales Experience, Especially In A Retail Setting, Is A Valuable Qualification For A Store Associate As They Will Be Responsible For Promoting And Selling Products To Customers.

  • Strong Organizational Skills: A Successful Store Associate Should Be Able To Manage Multiple Tasks At Once And Maintain A Well-Organized And Visually Appealing Store Environment.

  • Ability To Work In A Fast-Paced Environment: Shoe Carnival Is A Busy And Fast-Paced Retail Environment, So A Store Associate Should Be Able To Thrive Under Pressure, Remain Calm And Focused, And Prioritize Tasks Effectively.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Organization

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Associate in St. Louis, MO, USA is $20,000 - $30,000 per year. However, this can vary depending on factors such as the specific job duties, experience level, and the company or industry that the store associate is working for.

Additional Information
Shoe Carnival is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 13th, 2024
Apply BeforeMay 10th, 2026
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About Shoe Carnival

Shoe Carnival Inc. is an American retailer of family footwear. The company operates 419 stores throughout the midwest, south, and southeast regions. It was founded by David Russell in 1978 and is headquartered in Evansville, Indiana.

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