Shoe Carnival

Store Associate

Shoe Carnival

Burbank, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Shoe Carnival, where we believe that shoes are more than just an accessory - they're a way to express your unique style and personality. As a Store Associate, you will play a vital role in providing exceptional customer service and creating a memorable shopping experience for our customers. We are looking for individuals who are passionate about footwear, have a strong work ethic, and thrive in a fast-paced environment. If you have a love for shoes and a positive attitude, we want you to join our team at Shoe Carnival.

  1. Greet and welcome customers to the store in a friendly and professional manner.
  2. Assist customers in finding the perfect pair of shoes to match their individual style and needs.
  3. Provide excellent customer service by actively listening and addressing any questions or concerns.
  4. Maintain a clean and organized store environment to ensure a pleasant shopping experience for customers.
  5. Process transactions accurately and efficiently using the store's point-of-sale system.
  6. Stay up-to-date with current shoe trends, styles, and brands to effectively assist customers.
  7. Collaborate with team members to achieve sales goals and provide a unified customer experience.
  8. Proactively seek out and resolve any customer issues or complaints in a timely and professional manner.
  9. Uphold store policies and procedures to ensure a safe and secure environment for customers and employees.
  10. Continuously strive to improve personal and store performance through ongoing training and development opportunities.
  11. Assist with inventory management and restocking shelves as needed.
  12. Maintain knowledge of store promotions and actively promote them to customers.
  13. Foster a positive and welcoming atmosphere within the store for both customers and team members.
  14. Adhere to all company standards and policies, including dress code and attendance.
  15. Perform any other duties as assigned by the store manager.
Where is this job?
This job is located at Burbank, CA, USA
Job Qualifications
  • Retail Experience: A Successful Store Associate At Shoe Carnival Should Possess Prior Experience In A Retail Environment, Preferably In The Footwear Industry. This Experience Demonstrates An Understanding Of Customer Service, Sales, And Inventory Management.

  • Strong Communication Skills: Excellent Communication Skills Are Essential For A Store Associate To Effectively Interact With Customers And Colleagues. This Includes The Ability To Listen Attentively, Provide Product Recommendations, And Handle Customer Complaints Or Inquiries.

  • Knowledge Of Footwear And Fashion Trends: A Good Understanding Of Current Footwear And Fashion Trends Is Crucial For A Store Associate To Assist Customers In Finding The Right Products. This Includes Knowledge Of Different Shoe Styles, Brands, And Sizes.

  • Organizational Skills: As A Store Associate, One Will Be Responsible For Keeping The Store Organized And Maintaining Inventory Levels. Therefore, Strong Organizational Skills Are Necessary To Ensure The Store Is Visually Appealing And Products Are Readily Available For Customers.

  • Customer Service Orientation: Shoe Carnival Values Providing Exceptional Customer Service, And A Store Associate Should Be Committed To Delivering A Positive Shopping Experience For Every Customer. This Includes Being Friendly, Approachable, And Going Above And Beyond To Meet Customer Needs.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Associate in Burbank, CA, USA is $10-$16 per hour. This may vary depending on the specific company, experience level, and location within Burbank. Some factors that could potentially impact salary include the type of store (e.g. retail, grocery, etc.), the size of the store, and the specific responsibilities of the Store Associate.

Additional Information
Shoe Carnival is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 13th, 2024
Apply BeforeApril 11th, 2026
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About Shoe Carnival

Shoe Carnival Inc. is an American retailer of family footwear. The company operates 419 stores throughout the midwest, south, and southeast regions. It was founded by David Russell in 1978 and is headquartered in Evansville, Indiana.

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