Shoe Carnival

Floor Supervisor

Shoe Carnival

Tallahassee, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Shoe Carnival, where we believe that every day is a party for your feet! We are currently seeking a dynamic and experienced Floor Supervisor to join our team. As a Floor Supervisor, you will have the opportunity to lead and inspire a team of associates while providing exceptional customer service to our valued guests. We are looking for an individual with a passion for footwear, a strong work ethic, and leadership skills to ensure the smooth operation of our store. If you are a motivated and enthusiastic individual with a love for all things shoes, we would love to hear from you!

  1. Lead and manage a team of associates to ensure efficient and effective store operations.
  2. Provide exceptional customer service to all guests, ensuring a positive and welcoming shopping experience.
  3. Train and develop team members on company policies, procedures, and customer service standards.
  4. Monitor and maintain store appearance, including merchandise displays, cleanliness, and organization.
  5. Ensure proper inventory management and accuracy of stock levels on the sales floor.
  6. Assist in resolving customer complaints and concerns in a timely and professional manner.
  7. Communicate with upper management regarding any issues or concerns and provide solutions.
  8. Motivate and encourage team members to achieve sales goals and meet performance expectations.
  9. Uphold company values and policies, including safety and security protocols.
  10. Collaborate with other departments and team members to achieve overall store success.
  11. Stay up-to-date on current fashion and footwear trends to assist customers with their shopping needs.
  12. Conduct regular performance evaluations and provide feedback to team members.
  13. Handle cash and financial transactions accurately and efficiently.
  14. Maintain a positive and energetic attitude to create a fun and welcoming environment for both customers and associates.
  15. Continuously seek opportunities to improve store processes and operations.
Where is this job?
This job is located at Tallahassee, FL, USA
Job Qualifications
  • Leadership Skills: A Floor Supervisor At Shoe Carnival Must Possess Strong Leadership Abilities To Effectively Manage And Guide A Team Of Sales Associates.

  • Retail Experience: Previous Experience In A Retail Environment Is Essential For A Floor Supervisor Role, As They Will Be Responsible For Overseeing Store Operations And Ensuring Excellent Customer Service.

  • Product Knowledge: A Thorough Understanding Of Footwear And Fashion Trends Is Necessary To Assist Customers And Provide Guidance To Sales Associates.

  • Communication Skills: Excellent Communication Skills Are Crucial For A Floor Supervisor, As They Will Be Required To Communicate With Both Customers And Team Members Effectively.

  • Problem-Solving Abilities: A Floor Supervisor Should Be Able To Think On Their Feet And Make Quick Decisions To Resolve Any Issues That May Arise On The Sales Floor. They Should Also Be Able To Identify And Address Any Operational Or Customer Service Concerns.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Coaching

  • Team Management

  • Product knowledge

  • Leadership

  • Conflict Resolution

  • customer service

  • Merchandising

  • Salesmanship

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Floor Supervisor in Tallahassee, FL, USA is between $24,000 - $40,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual. Additional factors such as bonuses, benefits, and location can also impact the salary range.

Additional Information
Shoe Carnival is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 13th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Shoe Carnival

Shoe Carnival Inc. is an American retailer of family footwear. The company operates 419 stores throughout the midwest, south, and southeast regions. It was founded by David Russell in 1978 and is headquartered in Evansville, Indiana.

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