Welcome to Shoe Carnival, where we believe in making shoe shopping fun and exciting! As a Floor Supervisor, you will play a crucial role in our store's success by leading and motivating a team of sales associates to provide exceptional customer service and achieve sales goals. We are looking for a dynamic individual who has a passion for footwear, a strong work ethic, and a proven track record in retail leadership. If you are ready to take the next step in your career and be a part of a fun and fast-paced environment, we would love to have you join our team!
- Supervise and lead a team of sales associates in providing exceptional customer service and creating a positive shopping experience for customers.
- Motivate and coach team members to achieve individual and store sales goals.
- Monitor and maintain store appearance and visual merchandising standards.
- Train new employees on company policies, procedures, and product knowledge.
- Address and resolve any customer complaints or issues in a professional and timely manner.
- Ensure compliance with company policies, procedures, and safety regulations.
- Create and maintain employee schedules, taking into account store needs and budget.
- Conduct regular performance evaluations and provide feedback to team members.
- Collaborate with store management to develop and implement strategies for increasing sales and improving store performance.
- Lead by example by actively engaging with customers and demonstrating exceptional customer service.
- Assist in inventory management and stock replenishment.
- Stay up-to-date on industry trends and product knowledge to better assist customers.
- Maintain a positive and energetic work environment for team members.
- Serve as a role model for professionalism, teamwork, and a strong work ethic.
Strong Leadership Skills: A Floor Supervisor Must Possess Excellent Leadership Abilities To Effectively Manage And Motivate A Team Of Sales Associates. This Includes The Ability To Delegate Tasks, Provide Guidance, And Resolve Conflicts.
Retail Experience: Previous Experience In A Retail Environment, Preferably In The Footwear Industry, Is Essential For A Floor Supervisor. This Experience Should Include Knowledge Of Sales Techniques, Customer Service, Inventory Management, And Store Operations.
Excellent Communication Skills: As A Floor Supervisor, The Ability To Communicate Effectively With Both Customers And Team Members Is Crucial. This Includes Listening And Understanding Customer Needs, Providing Clear Instructions, And Giving Constructive Feedback.
Attention To Detail: The Role Of A Floor Supervisor Requires A High Level Of Organizational Skills And Attention To Detail. This Includes Ensuring The Store Is Visually Appealing And Well-Stocked, Tracking Inventory Levels, And Accurately Completing Paperwork And Reports.
Problem-Solving Abilities: A Floor Supervisor Must Be Able To Think On Their Feet And Make Decisions Quickly To Resolve Any Issues That May Arise On The Sales Floor. This Requires Strong Problem-Solving Skills And The Ability To Remain Calm Under Pressure.
Communication Skills
Inventory Management
Time Management
Product knowledge
Problem Solving
customer service
Visual merchandising
Team Leadership
Sales management
retail operations
Coaching And Training
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Floor Supervisor in San Antonio, TX, USA is between $35,000 and $45,000 per year. This can vary depending on the specific company, industry, and level of experience. Some floor supervisor positions may also offer bonuses and benefits.
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Shoe Carnival Inc. is an American retailer of family footwear. The company operates 419 stores throughout the midwest, south, and southeast regions. It was founded by David Russell in 1978 and is headquartered in Evansville, Indiana.
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