Floor Supervisor
Welcome to Shoe Carnival, where we believe that the right pair of shoes can change everything. We are currently seeking a dedicated and experienced Floor Supervisor to join our team and help us provide exceptional customer service and maintain an inviting shopping environment for our customers. As a Floor Supervisor, you will play a crucial role in leading and motivating our team to achieve sales goals and create a positive shopping experience for our customers. We are looking for someone with excellent communication and organizational skills, a passion for retail, and a strong understanding of inventory management. If you are a dynamic leader with a love for shoes and a drive for success, we would love to have you on our team.
- Lead and motivate a team of sales associates to provide exceptional customer service.
- Ensure that the store is well-maintained and organized for a comfortable shopping experience.
- Create and maintain a positive work environment for all employees.
- Train and develop team members to meet and exceed sales goals.
- Monitor inventory levels and ensure proper restocking to meet customer demand.
- Handle customer complaints and resolve any issues in a timely and professional manner.
- Collaborate with other supervisors and store management to set and achieve sales targets.
- Conduct regular meetings and provide feedback to team members to improve performance.
- Implement and enforce company policies and procedures.
- Stay up-to-date with industry trends and provide suggestions for improving the store's sales and customer experience.
- Ensure compliance with safety and security measures to protect merchandise and employees.
- Handle cash management and oversee opening and closing procedures.
- Maintain a thorough knowledge of all products and services offered in the store.
- Assist in hiring and training new employees.
- Act as a role model for the team by demonstrating exceptional customer service and sales skills.
Previous Supervisory Experience In A Retail Environment: A Floor Supervisor At Shoe Carnival Should Have Prior Experience In A Supervisory Role, Preferably In A Retail Setting. This Experience Will Demonstrate The Candidate's Ability To Lead And Manage A Team Effectively.
Knowledge Of Shoe Retail Industry: A Thorough Understanding Of The Shoe Retail Industry Is Essential For A Floor Supervisor At Shoe Carnival. This Includes Knowledge Of Current Fashion Trends, Popular Brands, And Customer Preferences.
Strong Communication And Interpersonal Skills: As A Floor Supervisor, The Candidate Will Be Responsible For Overseeing A Team Of Sales Associates And Interacting With Customers. Strong Communication And Interpersonal Skills Are Necessary To Effectively Communicate With Both Employees And Customers.
Ability To Multitask And Prioritize: A Floor Supervisor At Shoe Carnival Must Be Able To Handle Multiple Tasks At Once And Prioritize Them Accordingly. This Includes Managing Employee Schedules, Maintaining Inventory Levels, And Ensuring Excellent Customer Service.
Leadership And Problem-Solving Skills: A Floor Supervisor Must Be A Strong Leader Who Can Motivate And Guide Their Team To Achieve Sales Goals. They Should Also Possess Excellent Problem-Solving Skills To Address Any Issues That May Arise On The Sales Floor.
Time Management
Team Management
Product knowledge
Inventory Control
customer service
Cash Handling
Visual merchandising
staff training
Problem-Solving
task delegation
Sales Leadership
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Floor Supervisor in Overland Park, KS, USA is $35,000-$45,000 per year. This may vary depending on the specific industry, company, and level of experience.
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Shoe Carnival Inc. is an American retailer of family footwear. The company operates 419 stores throughout the midwest, south, and southeast regions. It was founded by David Russell in 1978 and is headquartered in Evansville, Indiana.
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