Shoe Carnival

Assistant Store Manager

Shoe Carnival

Burbank, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are seeking a highly motivated and organized individual to join our team as an Assistant Store Manager at Shoe Carnival. As a leading shoe retailer, we are dedicated to providing our customers with the best selection of footwear at unbeatable prices. The ideal candidate will have a passion for customer service and a strong understanding of retail operations. If you are a driven and enthusiastic individual with a knack for leadership and a love for shoes, we want to hear from you!

  1. Provide excellent customer service: The Assistant Store Manager will be responsible for ensuring that all customers receive top-notch service and have a positive shopping experience at Shoe Carnival.
  2. Assist in managing store operations: This role will involve assisting the Store Manager in overseeing the day-to-day operations of the store, including inventory management, merchandising, and staff scheduling.
  3. Train and develop staff: The Assistant Store Manager will be responsible for training and developing store employees, ensuring that they have the necessary skills and knowledge to provide exceptional customer service and meet sales goals.
  4. Ensure store meets sales targets: The successful candidate will be responsible for working with the Store Manager to set and achieve sales targets, and implementing strategies to drive sales and increase profitability.
  5. Maintain store appearance: It will be the responsibility of the Assistant Store Manager to ensure that the store is clean, organized, and visually appealing at all times, in line with company standards.
  6. Assist with inventory management: The Assistant Store Manager will be responsible for assisting with inventory management, including receiving and processing shipments, conducting inventory counts, and ensuring accurate stock levels.
  7. Provide leadership and guidance: This role will involve providing leadership and guidance to store employees, promoting a positive and productive work environment, and handling any employee issues that may arise.
  8. Uphold company policies and procedures: The Assistant Store Manager will be responsible for ensuring that all store employees adhere to company policies and procedures, including those related to customer service, sales, and safety.
  9. Collaborate with other departments: This position will involve collaborating with other departments, such as marketing and purchasing, to ensure that the store is meeting overall company goals and objectives.
  10. Stay informed about industry trends: The successful candidate will be expected to stay informed about industry trends and developments, and make recommendations to the Store Manager on ways to improve store operations and customer experience.
Where is this job?
This job is located at Burbank, CA, USA
Job Qualifications
  • Prior Retail Management Experience: A Minimum Of 2-3 Years Of Experience In A Similar Role, Such As Assistant Manager Or Key Holder, Is Typically Required For An Assistant Store Manager Position At Shoe Carnival. This Experience Should Demonstrate A Strong Understanding Of Retail Operations, Inventory Management, And Customer Service.

  • Leadership Skills: As An Assistant Store Manager, The Ability To Lead And Motivate A Team Is Crucial. This Includes Setting Clear Expectations, Providing Feedback And Coaching, And Resolving Conflicts. Previous Experience In A Supervisory Or Managerial Role Is Preferred.

  • Strong Customer Service Orientation: Excellent Customer Service Is A Top Priority At Shoe Carnival. The Ideal Candidate Should Have A Track Record Of Providing Exceptional Customer Service, Resolving Customer Complaints, And Creating A Positive Shopping Experience For Customers.

  • Sales And Merchandising Experience: Shoe Carnival Is A Retail Store, So Candidates Should Have A Strong Understanding Of Sales Techniques And Visual Merchandising. An Assistant Store Manager Should Be Able To Drive Sales, Meet Sales Goals, And Ensure The Store Is Visually Appealing And Well-Stocked At All Times.

  • Organizational And Time Management Skills: An Assistant Store Manager Is Responsible For Overseeing Various Aspects Of Store Operations, Such As Scheduling, Inventory Management, And Employee Training. The Ability To Multitask, Prioritize, And Effectively Manage Time Is Essential For Success In This Role.

Required Skills
  • Training

  • Communication

  • Time Management

  • Product knowledge

  • Organizational Skills

  • Inventory Control

  • customer service

  • Merchandising

  • Cash Handling

  • Team Leadership

  • Sales management

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Store Manager in Burbank, CA, USA is $42,000-$55,000 per year. However, this can vary depending on factors such as the size and location of the store, the company's industry, the assistant manager's level of experience, and their specific job duties and responsibilities. It is best to research the specific company and job listing for more accurate salary information.

Additional Information
Shoe Carnival is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 13th, 2024
Apply BeforeOctober 17th, 2025
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About Shoe Carnival

Shoe Carnival Inc. is an American retailer of family footwear. The company operates 419 stores throughout the midwest, south, and southeast regions. It was founded by David Russell in 1978 and is headquartered in Evansville, Indiana.

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