
Receptionist
Welcomes and provides courteous customer service to residents, vendors, and general public. Manages all incoming phone calls and emails from vendors, residents, prospective residents and Shea associates in a switchboard-like manner. Forwards calls or emails into appropriate inboxes, retrieving and addressing messages from several office phone lines and scheduling appointments when necessary. Ensuring that urgent messages are filtered to the appropriate employee for response. Maintains and communicates when hospitality items need to be re-stocked. Receives and processes resident service requests per Shea policy. Retrieve and disburse packages and mail to residents during business hours. Preparation and acceptance of resident move-out paperwork, as needed. Processing of mail and submission of invoices to our third-party invoice processing center.
Customer service experience required in at least one of the following industries: property management, hospitality, retail, real estate.
Familiar with Microsoft Office products (Word/Excel/Outlook)
MS Word
Customer Service skills
MS Excel skills
Great time management
Strong Administrative skills
Results Oriented
Verbal communication
Detail Oriented
Prioritizing skills
written communication
Problem Solving Skills
Multi tasker
Flexible Approach
According to JobzMall, the average salary range for a Receptionist in 90 Vantis Dr, Aliso Viejo, CA 92656, USA is $23,000 to $32,000. This range can vary depending on the experience and qualifications of the individual.
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Shea Homes is an American quality home builder company specializing in new home construction in a variety of different cities.

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