Customer Service Representative

Answers telephone calls and efficiently responds to resident inquires. Provides courteous customer service to residents, vendors, and general public. Completes maintenance work orders and service requests from residents and follows through to ensure completion. Contacts residents at completion of customer service requests to ensure all issues have been resolved satisfactorily. Coordinates requests from residents to provide specialized services such as picking up mail, watering plants and feeding pets. Updates and maintains a directory of local services, including schools, shopping, churches, parks, restaurants, transportation, community advents, etc. Provides information to assist residents as requested. The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff. Plans, organize and set up resident functions. Attends resident functions to ensure smooth implementation.

According to JobzMall, the average salary range for a Customer Service Representative in 1988 Sacred Mountain Ln, Brentwood, CA 94513, USA is $35,000 - $45,000 per year. This salary range can depend on the company, the experience of the customer service representative, and the type of customer service work being done.

Shea Homes is an American quality home builder company specializing in new home construction in a variety of different cities.