Frequently Asked Questions about ServiceTitan Careers

The hiring timeline at ServiceTitan depends on the specific role and the availability of both the applicant and the hiring team. In general, the timeline can range from a few weeks to several months, depending on the complexity of the role.

No, ServiceTitan does not currently provide medical or dental benefits.

ServiceTitan does not currently offer any kind of tuition assistance program.

Yes, ServiceTitan offers a Mentorship Program for employees to connect with other ServiceTitan employees in different roles and departments. The program helps employees further develop their skills and build relationships with other team members.

Yes, ServiceTitan offers an Employee Assistance Program (EAP). The EAP provides 24/7 access to mental health, work-life balance, financial, legal and other services to help employees manage their personal and professional lives.

ServiceTitan does not currently offer any wellness programs, but they do offer employee benefits such as health, dental, vision, and life insurance, as well as a 401k plan.

ServiceTitan has a number of initiatives in place to promote diversity, equity, and inclusion in the workplace. These initiatives include Employee Resource Groups (ERGs) for a number of diverse communities, such as LGBTQ+, Women in Technology, Black in Tech, and more. ServiceTitan also offers mentorship programs, unconscious bias training, and diversity education. Additionally, ServiceTitan has a Diversity, Equity, and Inclusion committee that meets regularly to ensure that the company is creating a welcoming and inclusive environment for all employees.

No, ServiceTitan does not currently offer any employee discounts.

No, ServiceTitan does not offer on-site childcare services.

Yes, ServiceTitan offers a 401(k) retirement plan for eligible employees. Employees can contribute pre-tax dollars to their retirement accounts, and ServiceTitan matches a percentage of their contributions.

Yes, ServiceTitan offers paid time off (PTO) for all employees. Eligible employees can also receive additional benefits, such as paid holidays, parental leave, and bereavement leave.

No, ServiceTitan does not provide any kind of reimbursement for travel expenses.

Currently, ServiceTitan does not offer any internships. However, they do offer various full-time positions and are always looking to hire talented professionals. Visit their careers page to view current openings.

Yes, ServiceTitan offers a number of career advancement opportunities. These include internal promotions, lateral moves, and training and development programs. In addition, ServiceTitan also offers competitive salaries and benefits, as well as opportunities to work with industry-leading clients.

Yes, ServiceTitan offers flexible work arrangements for its employees. This includes various options such as remote work, flexible hours, opportunity for job sharing, and part-time work.

ServiceTitan provides a wide range of training programs for employees, from on-the-job training and self-paced learning, to instructor-led virtual and in-person courses. Depending on the role and level, employees can receive training on product features and processes, customer service, sales, and technical skills. Additionally, ServiceTitan also provides personalized learning plans, mentorship opportunities, and cross-functional team training.

ServiceTitan is a cloud-based software platform designed to help home service businesses streamline their operations, manage their field technicians, and increase sales. It provides a comprehensive suite of tools and features to help businesses manage their business operations, including scheduling, customer relationship management, job costing and invoicing, and marketing automation. ServiceTitan also provides tools to help businesses become more efficient and increase customer satisfaction with features such as automated dispatch, customer feedback surveys, and integrated payment processing.

It typically takes up to two weeks to hear back from ServiceTitan after submitting an application. This can vary depending on the specific position and availability of the hiring managers.

ServiceTitan offers a wide range of job opportunities, from customer success and support roles, to software engineering and product management, to sales and marketing positions. Specific positions include software engineers, customer success representatives, product managers, sales executives, marketing managers, customer service representatives, and more.

Yes, ServiceTitan offers a variety of mentorship programs for its employees. These include formal mentorship programs, as well as informal programs such as “Lunch & Learns” and “Coffee Chats”. These programs allow employees to learn from more experienced colleagues, gain valuable insights, and develop their careers.