ServiceMaster is looking for an experienced and knowledgeable IT Support Analyst to join our team. The ideal candidate will have a proven track record of providing technical support services to end users and possess a strong understanding of computer systems and networks. We are looking for an individual who is passionate about solving complex technical problems and is eager to stay ahead of emerging technologies. The successful candidate for this position will have excellent customer service skills and an outstanding ability to diagnose and resolve technical issues in a timely manner. The ideal candidate must possess a minimum of two years’ experience in providing technical support and have a thorough understanding of Windows operating systems, hardware components, and computer peripherals. In addition, the candidate should have a working knowledge of network protocols and concepts, as well as experience with remote access solutions.
Strong Technical Knowledge Of Computer Systems
Networks
And Software Applications
Excellent Troubleshooting And Problem Solving Skills
Good Communication And Customer Service Skills
Ability To Work Independently And As Part Of A Team
Ability To Work Under Pressure To Meet Deadlines
Good Organizational And Time Management Skills
Ability To Multi-Task And Prioritize Tasks
Knowledge Of Servicemaster's It Systems And Processes
Documentation
Security
Training
Networking
Troubleshooting
Software
Problem Solving
Debugging
Scripting
customer service
Analysis
Monitoring
hardware
Systems
Escalation
Communication
Leadership
Problem Solving
Time management
creativity
self-motivation
Critical thinking
Teamwork
Adaptability
organisation
According to JobzMall, the average salary range for a IT Support Analyst is $65,000 to $75,000. This range can vary depending on the experience of the individual and the company offering the job. Generally, the more experience a candidate has, the higher the salary they can expect to receive.
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ServiceMaster Global Holdings, Inc., is an American public company that provides residential and commercial services. Its headquarters are located in Memphis, Tennessee, after moving there from Downers Grove, Illinois, in early 2007. Brands operated by ServiceMaster include: Terminix, Terminix Commercial, ServiceMaster Clean, ServiceMaster Restore, Merry Maids, AmeriSpec and Furniture Medic. The core services of the company include termite and pest control, home warranties, disaster response and restoration, janitorial service, professional home cleaning, furniture repair, and home inspections. ServiceMaster has more than 7,000 company-owned and franchise locations around the world. It has 13,000 corporate employees and a franchise network that independently employs over 33,000 additional people. The company has approximately 5,500 locations.
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